Surveys

Employee engagement surveys and pulse checks.

MangoApps

Overview

Surveys enables HR teams to gather employee feedback through customizable surveys, pulse checks, and engagement assessments. Features include anonymous responses, trend analysis, action planning, and benchmarking.

Hr Operations

Highlights

Create surveys from scratch, from templates, or by duplicating previous surveys.

Target specific audiences by department, location, or group with anonymous response support.

Share surveys via public links, authenticated links, or internal invitations with email reminders.

Analyze results with response breakdowns, heatmaps, team comparisons, and comment summaries.

Send bulk invitations and automated reminders to non-respondents to improve completion rates.

Preview surveys as employees would see them before activating.

Capabilities

Survey Building

Create surveys from scratch (blank canvas)
Create from built-in system templates
Duplicate any previous survey as a starting point
Draft / active / closed / archived lifecycle
Survey preview before activation
AI-powered survey builder Use Forms AI builder for field creation

Question Types

Rating scale (1–5 or custom range)
Short text and long text (textarea)
Single-select (radio / dropdown)
Multi-select (checkbox)
Number, slider, and scale fields
All standard Forms field types via Forms builder

Distribution & Access

Target all employees
Target by department, location, or notification group
Authenticated link (login required)
Public link (no login required)
Email invitations to target audience
Automated reminders to non-respondents
Survey open / close date-range scheduling
QR code generation for public surveys

Anonymity & Privacy

Per-survey anonymous response mode
Respondent name suppressed in results when anonymous
Public link submissions (no account required)
Anonymous always-on feedback channel (topics-based)
IP address and user-agent suppressed for anonymous
Minimum response threshold before results are shown
Individual response attribution for non-anonymous Non-anonymous only; attribution off by default

Results & Analytics

Response count, completion rate, and target audience
Per-question charts: numeric distribution and averages
Choice question breakdowns with percentages
Heatmap view sliced by department, location, manager, tenure, or employee type
Open-text comment browser with filters
Highlight / un-highlight individual comments
Manager team-scoped results view
Filter results by department, location, manager, tenure, and employee type
EPMS performance-tier filter for results

AI Features

AI full analysis (sentiment, themes, focus areas)
Sentiment distribution (positive / neutral / negative / mixed)
Key theme extraction from open-text comments
Top focus areas with priority and impact notes
AI executive summary of comments
AI Surveys Agent (Ask AI — list, respond, analytics)
Admin toggle to disable AI analysis per business

Limits & Specs

Survey types: Engagement, Pulse, Custom, Manager Feedback
Audience targeting: All, Department, Location, Group
Heatmap dimensions: Department, Location, Manager, Tenure, Employee Type
System templates: 5 built-in (Engagement, Pulse, Manager, New Hire, Exit)
AI analysis minimum threshold: 5 responses (admin-configurable)
Pricing: Included with MangoApps Workforce

Use cases

Employee engagement survey

HR creates an anonymous engagement survey from a built-in template, targets all departments, and sends invitations with a two-week deadline.

Pulse check

A manager runs a quick pulse survey for their team to gauge morale after a major project, using a public link for easy access.

Post-training feedback

After a training session, HR sends a targeted survey to attendees to measure training effectiveness and collect improvement suggestions.

Exit survey

HR duplicates a standard exit survey for each departing employee, collects anonymous feedback, and reviews trends on the results dashboard.

Quarterly department review

Department heads use surveys to gather structured feedback from their teams, then compare results across quarters using the team results view.

FAQ

Yes. Surveys can be configured as anonymous so individual responses are not linked to employees. This can be set per survey during creation.

Enable sharing to generate a public link. You can control whether anonymous submissions are allowed, whether respondents can submit multiple times, and set availability dates.

The system includes built-in templates for common survey types like engagement, pulse, and satisfaction. You can also duplicate any previous survey as a starting point.

Yes. The send reminders action automatically identifies employees who have not yet responded and sends them a reminder email.