Skills & Certifications

Employee skills tracking, certifications, and competency management.

MangoApps

Overview

Track employee skills, certifications, and competencies. Features include expiry tracking with automated alerts, competency gap analysis, training record management, and integration with scheduling for qualification-based shift assignment.

Hr Operations

Highlights

Track employee skills with proficiency levels and group them by category for a unified skills inventory.

Manage certifications with expiration dates, renewal tracking, and automated 90-day expiry alerts.

Upload and store certification documents (PDF, images, Word) with 10 MB size validation per file.

Verify employee skills through a manager approval workflow with automatic re-verification on updates.

Analyze career progression by comparing current skills against role requirements and identifying gaps.

Monitor organization-wide qualification coverage with dashboards showing expiring, expired, and valid certifications.

Capabilities

Skill Library

Admin-managed skill catalog scoped per business
Skill categories (custom and help-desk tiers)
Requires-certification flag per skill
Requires-document-upload flag per skill
Active / inactive toggle per skill
Industry template import (bulk skills + role mappings)
CSV export and import of skill catalog

Employee Skill Tracking

5-level proficiency scale (Basic → Expert, admin-customizable)
Skills grouped by category on employee profile
Per-employee active/inactive skill status
Bulk assignment of a skill to employees by role type
Bulk CSV import of employee skills (create or update)
Skill recommendations based on role, peers, and career path
Skill-based scheduling group membership (auto-refresh)
Real-time collaboration on skill entries Planned; edits are per-user saves

Certifications

Certification date and expiration date per employee skill
Certification number field for license tracking
Document upload per certification (PDF, JPEG, PNG, DOC, DOCX)
Document-required enforcement at save time
Certification status: active, expiring, expired
Admin dashboard: expiring in 7 / 30 / 90 days

Verification Workflow

Manager verification of employee-submitted skills
Verification resets when a verified skill is updated
Document upload does not reset existing verification
Verification notes recorded with verifier and timestamp
Reject action deactivates unverified skill record

Renewals & Expiry Alerts

Autonomous scheduler sends expiry alerts every 15 minutes
90-day expiry window on employee skills dashboard
Expiry filters: expired, expiring-in-30-days, needs-attention
Email notifications for certification renewals In-app notifications only

Skill Gap & Career Analysis

Role-required skill matrix with minimum proficiency per role
Employee career progression panel vs. next-level roles
Role-type fallback suggestions when org hierarchy is not set
AI Skills Agent: gap analysis, search, renewal via chat
Average hourly-rate comparison across role progression paths

Feature Toggles

Skills Tracking toggle (per business)
Certification Management toggle (per business)
Competency Assessment toggle (per business)
Training Records toggle (per business)
AI Skills Agent toggle (autonomous_enabled flag)

Limits & Specs

Proficiency levels: 5 (labels and descriptions admin-customizable)
Max certification doc size: 10 MB per file
Accepted document formats: PDF, JPEG, PNG, DOC, DOCX
Expiry alert window: 7, 30, and 90 days (dashboard); 90 days (employee view)
Bulk import identifiers: Email, user ID, external employee ID, or username
Pricing: Included with MangoApps Workforce

Screenshots

My skills — track personal skill levels and certifications with renewal dates

Team skills — manager view of team skill matrix and certification gaps

Use cases

Certification renewal tracking

HR monitors a dashboard of certifications expiring within 7, 30, and 90 days and sends renewal reminders to affected employees before deadlines.

Manager skill verification

An employee adds a new skill or certification, triggering a notification to their manager who reviews and verifies the qualification from the team skills view.

Career path planning

An employee views their career progression panel comparing current skills and proficiency levels against the requirements for the next role in their hierarchy.

Team qualification audit

A manager reviews their team members' skills and certifications in one view, identifies coverage gaps, and assigns missing qualifications.

Compliance document upload

An employee uploads a certification document such as a safety license or professional credential, which is attached to their skill record for audit purposes.

Skill gap analysis for role transitions

The system compares an employee's recorded skills against requirements for alternative roles and suggests the closest career growth paths based on fewest gaps.

FAQ

Skills Tracking, Certification Management, Competency Assessment, and Training Records can each be enabled or disabled separately from the app configuration without affecting the others.

When an employee adds or updates a skill, it is marked as unverified and a notification is sent to their manager. The manager can then verify the skill from the team qualifications view. Updating a verified skill resets verification status.

PDF, JPEG, PNG, DOC, and DOCX files up to 10 MB each. Uploading a new document for an already-verified skill does not reset verification status.

The system looks at the organizational role hierarchy and role-type skill requirements to compare an employee's current skills against what is needed for the next level or alternative career paths, showing matched, missing, and improvement-needed skills.

Managers can view and manage skills for their direct reports. Admins have access to organization-wide qualification coverage dashboards, certification statistics, and bulk assignment tools.