Overview
Onboarding Hub provides a comprehensive new hire onboarding experience with customizable task lists, document collection, training assignments, and progress tracking. Features include automated workflows, manager checklists, and integration with HR systems.
Highlights
Capabilities
Plan Building
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Plan types: standard, executive, technical, custom
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Plan duration: 1–365 days (admin-configurable)
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Standalone plans (no recruiting candidate required)
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Plan duplication from existing plans
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Buddy and mentor assignment per plan
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Preboarding portal with token-based access before Day 1
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Auto-activate preboarding plans on start date (cron job)
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Auto-create plan on candidate hire (config toggle)
Task Templates
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Template types: standard, executive, technical, custom, department-specific
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Role levels: entry, mid, senior, executive
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Task assignment roles: new_hire, hiring_manager, mentor, buddy, hr_team, it_team, admin
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Group-based task expansion (one task per group member)
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Day-offset scheduling (before start, on start, after start)
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Template tasks, checkpoints, documents, and forms bundled
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Template duplication
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System (read-only) templates and editable custom templates
Automated Workflows
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Daily overdue-items alert job (8 AM UTC)
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Daily checkpoint reminder job (2-day lead)
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Daily form reminder job (2-day lead)
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Daily document reminder job (2-day lead)
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Weekly digest email to hiring managers (Monday 9 AM UTC)
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Tasks app sync (bi-directional status updates)
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Policy Hub acknowledgment sync on task completion
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Automated reminder master toggle per business
Document Collection
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Document types: ID, tax, benefits, emergency contacts, background check, employment verification
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File upload with HR Files integration
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E-signature package (multi-doc bundling via e-sign connector)
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Document verification workflow (upload → verify/reject)
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Document library for reusable templates
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Accepted formats: PDF, JPEG, PNG, GIF, DOC, DOCX
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Document version history Planned; current model stores one file per record
Notifications
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Plan created email notification
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Preboarding started email notification
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Day 1 welcome email notification
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Plan completed notification to hiring manager
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Mentor and buddy assignment notifications
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Document verification-needed notification
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Per-notification-type enable/disable toggles
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SMS or push notifications for onboarding events Email and in-app only
Reporting & Analytics
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Admin dashboard: active, preboarding, completed plan counts
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People-first metrics: starting soon, first week, first month
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Needs-attention list (overdue tasks, missing items)
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Average time-to-completion analytics
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Completion percentage per plan (auto-calculated)
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AI Onboarding Agent (task status, contacts, equipment)
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Exportable analytics reports (CSV/PDF) Dashboard only; no bulk export today
Limits & Specs
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Max plan duration: 365 days
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Document accepted file types: PDF, JPEG, PNG, GIF, DOC, DOCX
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Plan statuses: draft, preboarding, active, paused, completed
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Checkpoint types: 1-on-1, meeting, review, assessment, feedback, goal-setting, progress-check
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Template role levels: entry_level, mid_level, senior_level, executive_level
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Pricing: Included with MangoApps Workforce
Use cases
FAQ
Yes. Admins create plan templates with role-specific tasks and assign them by department, location, or employment type. Packages can bundle tasks for specific audiences.
Yes. Documents in the onboarding hub can be sent for electronic signature, and completion status is tracked alongside other onboarding tasks.
The hub monitors I-9 completion, work authorization expiry dates, and regional compliance requirements. Alerts surface incomplete items and upcoming expirations.
Yes. The preboarding portal gives new hires early access to content, forms, and company information before their official first day.