Leave Management

Time off requests, leave balances, and holiday management.

MangoApps

Overview

Manage time-off requests, leave balances, accrual policies, and company holidays. Features automated approval workflows, team calendar integration, and compliance with FMLA, state leave mandates, and company policies.

Scheduling

Highlights

Submit time-off requests with half-day support, documentation attachments, and automatic overlap and balance validation.

Configure custom leave types with color-coded icons, approval requirements, advance notice periods, and documentation thresholds.

Set up accrual policies with flexible frequencies including daily, weekly, monthly, quarterly, annually, or hours-worked calculations.

Enforce coverage limits that cap how many employees can be off simultaneously per location, with separate weekday and weekend thresholds.

Review and approve team leave requests as a manager with shift conflict detection and coverage impact analysis.

Track leave balances in real time with accrued, used, and pending hours displayed alongside upcoming time off and holidays.

Capabilities

Leave Requests

Submit time-off requests with date range selection
Half-day requests (morning or afternoon period)
Custom hours-requested override
Overlap detection against existing approved requests
Shift conflict detection and auto-removal on approval
Employee self-cancellation of pending or future requests
Employee modification of pending requests
Full audit trail (status change history)
Bulk approve leave requests (admin/manager)

Approval Workflow

Manager approval routing via reporting hierarchy
PTO-aware skip-level routing when manager is on leave
Special-approval status for blackout and soft-limit dates
Denial with reason recorded on status change
Denial reason displayed to employee
Multi-level approval chains Single manager level; skip-level is automatic

Balances & Accruals

Real-time balance display (accrued / used / pending)
Automatic balance deduction on approval
Balance restoration on cancellation
Balance snapshot captured at request creation
Accrual processing (daily, weekly, bi-weekly, monthly, quarterly, semi-annually, annually, hours-worked)
Tenure- / role- / location- / employment-type-based accrual rules
Prorated accruals for mid-period starts
Waiting period (days before first accrual)
Carryover with configurable max-carryover cap
Balance expiry with forfeit or payout action
Grace period after year-end carryover
Negative balance allowed per leave type (configurable)
Admin bulk balance import / export (CSV)
Admin manual balance adjustment per employee
FIFO balance consumption across accrual transactions

Policies & Types

Unlimited custom leave types (color-coded with icons)
Per-type: approval required, balance deduction, negative balance
Per-type: advance notice days and documentation threshold
Per-type: documentation attachment requirement
Multiple accrual policies per leave type
Bulk assign accrual policy to employees
Import leave types from CSV

Calendars & Coverage

Manager team leave calendar view
Coverage limits (max employees off simultaneously)
Hard limits (block requests) and soft limits (special approval)
Separate weekday and weekend coverage thresholds
Location-scoped coverage limits
Blackout periods with block or special-approval enforcement
Blackout periods scoped by leave type and location
Holiday calendar integration (excludes holidays from hours)
Work-days config inherited from location or business default

Notifications

In-app notification to manager on new request
Coverage violation alerts to managers
Low-balance alerts (configurable threshold)
Email notifications to employees In-app notifications only

Mobile & AI

iOS & Android mobile web (view, submit, cancel requests)
AI Leave Management Agent (natural-language queries)
Agent: check balances, view requests, submit, cancel
Agent: view team calendar and upcoming holidays
Per-business toggle to enable or disable AI agent

Reporting & Integrations

Financial liability report (accrued leave cost)
Carryover projection report (CSV export)
Collective agreement compliance audit report
Coverage report by location and date
Scheduling integration — approved leave filters from no-show alerts
REST API (read/write leave requests, balances, types)

Limits & Specs

Accrual balance unit: Hours (8 hrs = 1 day standard)
Accrual frequencies: Daily, Weekly, Bi-weekly, Monthly, Quarterly, Semi-annually, Annually, Hours-worked
Expiry actions: Forfeit or Payout
Leave request statuses: Pending, Approved, Denied, Cancelled, Special Approval
Balance import format: CSV (bulk import with background job)
Pricing: Included with MangoApps Workforce

Screenshots

Leave Management — All Requests view with status, approver, and date ranges

Time-off configuration — org-wide leave policies, accrual rules, and approver chains

Leave types configuration — define PTO, sick, bereavement, and custom leave categories

Ask AI on mobile answering a leave balance question

Leave balance dashboard on mobile — accrued, used, and pending time off at a glance

Use cases

Request time off

Employees submit leave requests by selecting a leave type, date range, and optional half-day period. The system validates balance availability, checks for overlapping requests, and routes to the appropriate approver.

Configure leave policies

Admins create leave types such as vacation, sick leave, or personal time with per-type rules for approval, documentation requirements, and whether to deduct from accrued balances.

Manage accrual policies

Set up accrual policies that automatically accumulate leave hours at configurable frequencies. Assign policies to individual employees or apply them as defaults for a leave type.

Enforce staffing coverage

Define coverage limits per location that restrict how many employees can be off on any given day, preventing understaffing during busy periods or holidays.

Manager team leave review

Managers see all pending and upcoming leave for their direct reports, review shift conflicts, and approve or deny requests with the team calendar view for context.

Import and adjust balances

Admins bulk import or manually adjust leave balances when transitioning from another system or correcting accrual discrepancies.

FAQ

Yes. When submitting a request, employees can mark it as a half day and select morning or afternoon. The system automatically calculates the correct hours deduction.

Balances are tracked in hours. Accrual policies define how many hours accumulate per period. The balance view shows accrued, used, and pending amounts, with percentage breakdowns for visual progress tracking.

The system detects shift conflicts and displays them during the request process. Approved leave requests also filter out affected employees from attendance no-show alerts.

This is configurable per leave type. Admins can enable or disable negative balances, allowing employees to borrow against future accruals when needed.

Coverage limits set the maximum number or percentage of employees who can be off simultaneously at a location. Limits can differ between weekdays and weekends, and are enforced as either hard blocks or soft warnings.