Workforce Bots
Create AI assistants from your documents that answer employee questions 24/7.
MangoApps
Category
Platform
Version
1.0.0
Installs
6
Published
Jan 2026
Type
App
Overview
Upload your HR documents, employee handbooks, SOPs, and policies. Create AI bots that can answer employee questions 24/7. Includes graders to analyze and improve your documents, plus analytics to track what employees are asking about.
Highlights
Create AI assistants from uploaded HR documents, handbooks, SOPs, and policies.
Deploy bots that answer employee questions around the clock without human intervention.
Analyze and grade documents to identify gaps, ambiguities, and improvement opportunities.
Track employee question topics and frequency with built-in analytics dashboards.
Sync knowledge base content automatically so bots always reference current information.
Customize bot branding, tone, and response behavior per department or use case.
Capabilities
Bot Catalog
-
HR Policy bot (employee handbook Q&A)
-
Process bot (SOP and how-to guidance)
-
Compliance bot (employment law by jurisdiction)
-
Recruiting bot (candidate-facing Q&A)
-
Custom bot (general-purpose document Q&A)
-
Multi-bot deployment per business
-
Custom bot branding, tone, and system prompt
-
Shareable public portal link with slug
-
Internal-only (employee-authenticated) access
Document Knowledge Base
-
PDF document upload and indexing
-
Word (.docx) document upload
-
Plain-text file upload
-
Retrieval-augmented generation (RAG) answers
-
Embedding-based semantic document ranking
-
Knowledge base sync (auto-reindex on change)
-
Per-document summary and key topic extraction
-
Spreadsheet / CSV upload Text, PDF, Word only
Compliance Grading
-
Jurisdiction-based compliance checklist (state + city)
-
Federal vs. state requirement comparison
-
Industry-specific rule filtering
-
Company-size applicability filtering
-
Action-item and timeline extraction
-
Internal Comms Effectiveness Grader (score 0–100)
-
Readability, inclusivity, PII, and tone analysis
-
AI-generated improved version of graded content
-
Employee Handbook, SOP, and JD graders
Content Generation & Rewriting
-
AI content generation from a natural-language prompt
-
Content types: email, announcement, policy, SOP, post
-
AI rewrite with focus and improvement instructions
-
Format transformation (e.g., email → bullet summary)
-
Audience and length targeting per generation
-
Voice profile matching from writing samples
-
Tone and formality controls (formal to casual)
Content Moderation (Comms Grader)
-
PII detection (SSN, salary, credit card, medical)
-
Gender, age, and ability bias flagging
-
Vague-language and hedge-word detection
-
Information completeness check (5 W's)
-
Trust and sentiment scoring
-
Deskless-worker channel suitability assessment
-
Auto-moderation block before send Grader surfaces issues only
Analytics & Engagement
-
Question volume and top-topic dashboard
-
Unanswered-question tracking
-
Per-message confidence scoring
-
User rating on bot answers
-
Conversation history per session
-
Employee tracking (named vs. anonymous usage)
-
Lead-score tracking for free-tier upgrade flow
Limits & Specs
-
Accepted document formats: PDF, Word (.docx), plain text
-
Free-tier question limit: 100 questions per bot
-
Free-tier document limit: 5 documents per bot
-
Free-tier trial duration: 90 days
-
Paid tier limits: Unlimited bots, questions, and documents
-
RAG context window: Top 3 documents, 2,000 chars each
-
Pricing: Included with MangoApps Workforce
Use cases
HR policy Q&A bot
Upload your employee handbook and let the bot answer benefits, leave, and workplace policy questions instantly.
Safety procedure assistant
Create a bot from safety SOPs so frontline workers can ask about proper procedures before starting hazardous tasks.
New hire orientation guide
Deploy a bot that walks new employees through onboarding FAQs, company culture, and first-week checklists.
IT troubleshooting assistant
Train a bot on common IT fixes so employees can resolve password resets, VPN issues, and printer problems without a ticket.
Document quality grading
Use the grader to score your existing policies for clarity, completeness, and compliance before publishing updates.
FAQ
Bots accept PDF, Word, and plain-text documents. The system parses and indexes the content for retrieval-augmented generation.
With unlimited bots and unlimited questions enabled (default), there are no caps. Admins can adjust these settings per business.
When enabled, bots automatically re-index linked knowledge base articles so answers stay current as content is updated.
Yes. The analytics dashboard shows question volume, top topics, unanswered queries, and engagement trends over time.
