Broadcast

Reach entire organization instantly with company-wide communications.

MangoApps

Overview

The Broadcast app provides a comprehensive communication platform for sharing important announcements, company updates, and critical information with your team. Features include rich media support, acknowledgment tracking, comment moderation, and detailed analytics.

Platform

Highlights

Send company-wide announcements with rich media, formatting, and file attachments.

Track read receipts and require acknowledgment to ensure critical messages reach everyone.

Target broadcasts to specific departments, locations, roles, or custom audience groups.

Moderate comments on announcements to maintain professional and constructive discussions.

View detailed analytics on open rates, acknowledgment completion, and engagement metrics.

Schedule broadcasts for future delivery and manage drafts before publishing.

Capabilities

Broadcast Creation

Rich text body with formatting
Media attachments (images, PDF, video)
Critical / urgent flag for priority delivery
Enable or disable comments per broadcast
Enable or disable reactions per broadcast
Draft → publish two-step workflow
Scheduled (future publish date/time) On the roadmap

Targeting & Audience

Target all staff (entire organization)
Target by department, location, or role
Target via custom recipient groups
Recipient snapshot at publish time
View and export recipient list (CSV)

Acknowledgments & Reminders

Require acknowledgment (read receipt)
Per-user viewed and acknowledged timestamps
Automatic reminder notifications to pending recipients
Configurable reminder frequency (hours)
Configurable max reminders per recipient
Per-user reminder count and last reminder timestamp

Comments & Engagement

Threaded comments with replies
Emoji reactions on broadcasts
Automatic content moderation on comments
Admin soft-delete of individual comments
Auto-close comments after threshold
System-generated moderation comments

Delivery Channels

In-app notifications (real-time via ActionCable)
Email notifications per user preference
SMS delivery for critical broadcasts
Voice call delivery for critical broadcasts
Escalation cascade (in-app → SMS → voice)
External share link (public, token-protected)

Analytics & Reporting

Per-broadcast view count and acknowledgment count
View rate and acknowledgment rate percentages
Unique viewer and acknowledger counts
Aggregate analytics dashboard (admin only)
Filter analytics by status and date range
Export stats to CSV (per recipient)
Voice delivery statistics (attempted / delivered / failed)

Limits & Specs

Max media attachments per broadcast: 10 files
Max image or PDF file size: 10 MB
Max video file size: 100 MB (MP4, MOV)
Supported image formats: JPEG, PNG, GIF
Auto-archive after (admin-configurable): 1–12 weeks
Comment auto-close threshold (admin-config): 50–1,000 comments
Default acknowledgment reminder frequency: 24 hours (min 2 h)
Default max reminders per recipient: 3 (admin-configurable)
Pricing: Included with MangoApps Workforce

Screenshots

Broadcast dashboard — schedule, draft, and send company announcements

Critical broadcast acknowledgment — track who has confirmed required reading

Broadcast analytics — open, read, and acknowledgment rates per announcement

Use cases

Emergency notifications

Send urgent alerts about facility closures, weather events, or safety incidents to all employees with mandatory acknowledgment.

Company-wide updates

Leadership shares quarterly results, organizational changes, or strategic priorities with the entire workforce.

Policy change announcements

HR publishes updated policies with acknowledgment tracking to document that every employee received and confirmed the changes.

Location-specific communications

Site managers send shift updates, parking changes, or local event notices targeted to employees at a specific location.

New hire welcomes

Announce new team members with photos and bios targeted to their department and cross-functional stakeholders.

FAQ

Yes. Enable acknowledgment tracking on any broadcast to require recipients to confirm they have read the message. Completion rates are visible in analytics.

Broadcasts can be sent to the entire organization or filtered by department, location, role, or custom groups.

Yes. Create your broadcast, set a future publish date and time, and the system delivers it automatically at the scheduled moment.

Admins can enable or disable comments per broadcast and moderate individual comments to remove inappropriate content.