Rounding Your Staff Can See — With A Stoplight That Can't Lie
Every issue raised in a round becomes a tracked red/yellow/green item the person who raised it can see — and directors see who's rounding and what's stuck, rolled up the reporting line.
The Rounding Conversation, Structured
A Due List That Computes Itself
Cadence is an obligation, not a calendar event. The due list derives from your org chart — transfers and new hires are picked up automatically, and a skipped round carries a recorded reason instead of leaving a gap.
Starter Templates, Copy-And-Edit
Staff rounding, new-hire 30-60-90, and senior-leader skip-level templates install ready to use. Starters stay pristine — duplicate one and customize the questions for your organization.
Capture On The Floor
Rounds take two minutes from a phone. Or paraphrase the conversation into the AI assist bar and review the filled form — answers, issue, owner, due date.
Recognition In One Click
Every staff-rounding template asks who deserves credit. One click posts it to Recognitions — through the same moderation and approval gates as any other recognition.
The Stoplight Ledger That Closes The Loop
Issues Become Owned Work
Everything raised in a round lands on the platform's corrective-action register with an owner and a due date — reassignable to facilities, IT, or HR, never stranded in a manager's notebook.
Red Can't Be Painted Green
Status is derived — resolved is green, overdue or closed-without-a-fix is red. Won't-fix requires a written reason, and every transition lands an audit note atomically with the change.
Staff See What Happened
The person who raised an issue sees its status, its owner, and the reason if the answer is no — with a notification on every change. Visibility is what makes rounding a program instead of a gesture.
Accountability Up The Reporting Line
Coverage By Leader
A director sees which managers rounded this window, open reds and their age, searchable and exportable to CSV — rolled up the reporting line, not the location tree.
Box-Checking Shows Up
Blank rounds don't count toward coverage, and twelve rounds logged in four minutes on the 31st get flagged as a same-day cluster instead of reading as 100%.
Themes Behind An Anonymity Floor
Scale and yes/no answers aggregate by team, location, or job title — and groups below the configured floor stay hidden, so small teams are never exposed.
A Before/After Number
A built-in Loop measurement plan windows substantive rounding conversations before and after adoption — so the program's traction is a number, not a feeling.
Ask Who's Due, Who's Behind, What's Stuck
The Leader Rounds assistant answers from what you can already see in the app — and only that. Private notes are never AI-visible.
Leader Rounds
Due lists, coverage rollups, and the stoplight ledger in plain English.
MangoApps has enabled us to better engage with our employees, which is crucial. People today are very quick to move if a company’s culture doesn’t suit them. You have to understand who your staff are and what they want, otherwise you’re going to battle to retain them.
Alistair Mackenzie
Founder & CEO
Full House
Frequently Asked Questions
No — Leader Rounds is staff rounding only. Patient rounding, EHR and census integration, and HCAHPS are deliberately out of scope. If you round on patients, keep your clinical tool; if you round on your people, this is the whole loop.
Anyone with direct reports in the org chart. The rounding obligation covers direct reports; skip-level rounding deeper into your reporting line is always allowed and never inflates anyone's overdue count.
They see the shared tier by design — the rounds about them, the issues they raised, current stoplight status, and the written reason whenever something is closed without a fix. The leader's private notes are never shown, and are never available to the AI assistant.
Rounds with no substantive answers don't count toward coverage, the person rounded on can see the round exists, and same-day capture clusters are flagged to the director instead of being smoothed into a percentage.
Per operator — the leaders who round — at $12 per operator per month with a 10-seat minimum. License required, opt-in per tenant. People being rounded on don't consume seats.
Let's Talk
Since 2008, we've been building the employee platform for the frontline, earning the trust of 2 million+ users and an NPS of 78.
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