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Guest Pass

Guest Pass

Visitor management with check-in and badge printing.

MangoApps

Category
Operations & Safety
Version
1.0.0
Installs
7
Published
Sep 2025
Type
App

Overview

GuestPass provides comprehensive visitor management with pre-registration, self-service check-in, badge printing, host notifications, and compliance tracking. Features include watchlist screening and visit analytics.

Highlights

Pre-register visitors with host notification and expected arrival details.
Enable self-service check-in via kiosk, tablet, or mobile with badge printing support.
Screen visitors against watchlists and flag restricted individuals during check-in.
Notify hosts automatically when their guest arrives and track visit duration.
Generate visit analytics including volume trends, average visit duration, and peak hours.
Maintain a complete visitor log with check-in/out timestamps for security and compliance.

Capabilities

Visitor Pre-Registration
  • Staff-initiated pre-registration with expected arrival/departure
  • Host auto-defaulted to registering user (overridable)
  • Party size field for group visits
  • Purpose-of-visit, company, phone, vehicle plate capture
  • Special instructions and escort flag per visitor
  • iCal calendar event download for host and visitor
  • Visitor self-registration portal Staff or kiosk registration only
Check-In & Check-Out Flow
  • Manual check-in by staff or kiosk operator
  • Watchlist screening on check-in (blocks flagged names)
  • Actual arrival and departure timestamps recorded
  • Bulk check-out for multiple visitors simultaneously
  • Overdue checkout detection and alert
  • Real-time on-site visitor dashboard
  • Mobile NFC tap check-in QR scan only; NFC not supported
Approval Workflow
  • Manual approval / rejection by managers or admins
  • Auto-approval option (admin-configurable per business)
  • Approval blocked if visitor matches active watchlist entry
  • Approval notes and rejection reason captured
  • Bulk approve or bulk reject pending visitors
  • Resubmission after rejection (visitor updated by requester)
Host Notifications
  • In-app notification to host on visitor registration
  • In-app and email notification on visitor arrival
  • In-app and email notification on visitor departure
  • Approval and rejection notification to visitor
  • SMS notification for urgent arrival alerts
  • Overdue checkout alert to host
  • Per-host notification preferences (quiet hours, channels, away mode)
  • Notification resend by staff for any visitor status
Digital Badges
  • QR-code digital badge generated on approval
  • Badge download as PNG and SVG
  • Badge PDF for print (badge print service)
  • Apple Wallet (.pkpass) export
  • Badge expiry configurable per business (default 24 h)
  • Badge revocation and reactivation by staff
  • Google Wallet pass Apple Wallet only; roadmap item
Security & Compliance
  • Watchlist management with risk levels and expiry dates
  • Full access log for every visitor activity
  • Security report (HTML, CSV, PDF) with recommendations
  • Compliance export (CSV / XLSX) with audit trail
  • Privacy consent and photo consent fields
  • Restricted-area and access-permission controls
  • Multi-location support with per-location kiosk policies
Reporting & Analytics
  • Visitor volume trends (daily, weekly, monthly)
  • Average visit duration and peak-hour analysis
  • Host activity summary with approval rates and response times
  • Badge issuance and scan-frequency analytics
  • Security metrics (watchlist matches, failed access, incidents)
  • Compliance score (approval, badge, check-in/out, incident rates)
  • Real-time on-site status view
Limits & Specs
  • Visitor statuses: pending, approved, rejected, checked_in, checked_out, cancelled
  • Badge default expiry: 24 hours (admin-configurable)
  • Compliance export formats: CSV, XLSX
  • Notification channels: In-app, Email, SMS (urgent only)
  • Badge download formats: PNG, SVG, PDF, Apple Wallet (.pkpass)
  • Pricing: Included with MangoApps Workforce

Use cases

Office visitor management
Front desk pre-registers guests, prints badges on arrival, and notifies the host via push notification when they check in.
Contractor site access
Track contractor check-ins at job sites with safety acknowledgment forms and automatic sign-out at shift end.
Interview candidate reception
Recruiters pre-register candidates, who check in at a lobby kiosk and receive directions to the interview room.
Delivery and vendor visits
Log delivery personnel with purpose-of-visit tags and restrict access to receiving areas only.
Emergency evacuation accounting
During evacuations, security can instantly pull the current visitor list to account for all guests on premises.

FAQ

Yes. Self-service check-in is supported via kiosk or tablet. Visitors enter their name, select their host, and the system prints a badge and sends a host notification.

Yes. During check-in, the system screens visitor names against configured watchlists and flags matches for security review before granting access.

The real-time visitor log shows all checked-in guests with their host, arrival time, and expected departure for immediate visibility.

Yes. Each location can have its own check-in kiosk, badge design, and visitor policies while sharing a unified visitor database.

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