Overview
GuestPass provides comprehensive visitor management with pre-registration, self-service check-in, badge printing, host notifications, and compliance tracking. Features include watchlist screening and visit analytics.
Highlights
Capabilities
Visitor Pre-Registration
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Staff-initiated pre-registration with expected arrival/departure
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Host auto-defaulted to registering user (overridable)
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Party size field for group visits
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Purpose-of-visit, company, phone, vehicle plate capture
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Special instructions and escort flag per visitor
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iCal calendar event download for host and visitor
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Visitor self-registration portal Staff or kiosk registration only
Check-In & Check-Out Flow
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Manual check-in by staff or kiosk operator
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Watchlist screening on check-in (blocks flagged names)
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Actual arrival and departure timestamps recorded
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Bulk check-out for multiple visitors simultaneously
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Overdue checkout detection and alert
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Real-time on-site visitor dashboard
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Mobile NFC tap check-in QR scan only; NFC not supported
Approval Workflow
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Manual approval / rejection by managers or admins
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Auto-approval option (admin-configurable per business)
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Approval blocked if visitor matches active watchlist entry
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Approval notes and rejection reason captured
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Bulk approve or bulk reject pending visitors
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Resubmission after rejection (visitor updated by requester)
Host Notifications
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In-app notification to host on visitor registration
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In-app and email notification on visitor arrival
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In-app and email notification on visitor departure
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Approval and rejection notification to visitor
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SMS notification for urgent arrival alerts
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Overdue checkout alert to host
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Per-host notification preferences (quiet hours, channels, away mode)
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Notification resend by staff for any visitor status
Digital Badges
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QR-code digital badge generated on approval
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Badge download as PNG and SVG
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Badge PDF for print (badge print service)
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Apple Wallet (.pkpass) export
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Badge expiry configurable per business (default 24 h)
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Badge revocation and reactivation by staff
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Google Wallet pass Apple Wallet only; roadmap item
Security & Compliance
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Watchlist management with risk levels and expiry dates
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Full access log for every visitor activity
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Security report (HTML, CSV, PDF) with recommendations
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Compliance export (CSV / XLSX) with audit trail
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Privacy consent and photo consent fields
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Restricted-area and access-permission controls
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Multi-location support with per-location kiosk policies
Reporting & Analytics
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Visitor volume trends (daily, weekly, monthly)
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Average visit duration and peak-hour analysis
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Host activity summary with approval rates and response times
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Badge issuance and scan-frequency analytics
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Security metrics (watchlist matches, failed access, incidents)
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Compliance score (approval, badge, check-in/out, incident rates)
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Real-time on-site status view
Limits & Specs
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Visitor statuses: pending, approved, rejected, checked_in, checked_out, cancelled
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Badge default expiry: 24 hours (admin-configurable)
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Compliance export formats: CSV, XLSX
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Notification channels: In-app, Email, SMS (urgent only)
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Badge download formats: PNG, SVG, PDF, Apple Wallet (.pkpass)
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Pricing: Included with MangoApps Workforce
Use cases
FAQ
Yes. Self-service check-in is supported via kiosk or tablet. Visitors enter their name, select their host, and the system prints a badge and sends a host notification.
Yes. During check-in, the system screens visitor names against configured watchlists and flags matches for security review before granting access.
The real-time visitor log shows all checked-in guests with their host, arrival time, and expected departure for immediate visibility.
Yes. Each location can have its own check-in kiosk, badge design, and visitor policies while sharing a unified visitor database.