SOP Hub
Create, manage, and track Standard Operating Procedures with step-by-step guidance and completion tracking.
MangoApps
Overview
SOP Hub helps organizations create and maintain Standard Operating Procedures with structured step-by-step procedures. Features include procedure templates, completion tracking with re-certification, supervisor verification, QR code access for frontline workers, offline support, procedure manuals, multi-language support, Training Connect integration, and Asset Pro equipment linking.
Highlights
Capabilities
SOP Authoring
-
Step-by-step procedure builder with rich text per step
-
SOP types (safety, quality, operations, maintenance, equipment, compliance, and more)
-
Categories (safety compliance, daily ops, equipment maintenance, etc.)
-
Difficulty levels (beginner, intermediate, advanced)
-
Estimated duration per step and SOP-level rollup
-
Per-step verification flag (requires supervisor sign-off)
-
Tags, applicable roles, and location targeting
-
Create from system or custom templates
-
Duplicate existing SOPs
-
Asset Pro linkage (SOP linked to asset or category)
-
Inline formula or calculated fields within steps Not supported; use step content fields
Versioning & Approvals
-
Automatic version snapshot on every published edit
-
Full version history with change reason and author
-
Side-by-side version diff (HTML-rendered)
-
Draft → Published → Archived → Retired lifecycle
-
Unpublish back to draft without losing history
-
Multi-step approval workflow before publish Publish is one-click by HR admin
Acknowledgments & Compliance
-
Mandatory completion tracking per SOP
-
Step-by-step completion with per-step progress tracking
-
Supervisor verification of employee completions
-
Automatic re-completion trigger when SOP steps change
-
Configurable completion validity period (expiry / re-cert)
-
Overdue completion detection and automated reminders
-
Completion methods: self, supervised, QR scan, training, offline
-
Compliance report with per-SOP completion rates (CSV export)
Distribution & Access
-
Audience targeting by department, location, role, or group
-
Applies-to-all-employees broadcast mode
-
QR code per SOP (PNG and SVG) for print and equipment posting
-
Public share link with unique access token
-
Procedure manuals — bundle SOPs into browsable, published guides
-
PDF export for individual SOPs and full procedure manuals
-
Themed PDF with custom brand colors via Document Themes
AI Features
-
AI-generated plain-language SOP summary (auto-updates on step change)
-
Ask AI agent — search SOPs, check status, get summaries
-
Semantic search across published SOPs via embeddings
-
Multi-language translation (15 languages, AI or human)
-
Translation quality scoring and human verification workflow
-
AI content generation for SOP steps from description Not yet available; use templates instead
Integrations
-
Training Connect — link SOPs to training courses as prerequisites or certification
-
Training Connect — auto-verify SOP competency on course completion
-
Asset Pro — attach SOPs to assets or asset categories
-
Content Governance — periodic review scheduling for stale SOPs
Limits & Specs
-
SOP lifecycle statuses: Draft, Published, Archived, Retired
-
Supported translation languages: 15 (Spanish, French, German, Chinese, and more)
-
SOP types available: 14 (safety, quality, operations, maintenance, equipment, etc.)
-
Completion methods: Self, Supervised, QR Scan, Training, Offline
-
PDF page size: US Letter, portrait
-
Pricing: Included with MangoApps Workforce
Use cases
FAQ
An SOP is a single procedure with step-by-step instructions. A procedure manual bundles multiple related SOPs into a published, browsable guide.
Yes. When supervisor verification is enabled, completions require a manager sign-off confirming the employee demonstrated competency.
Each SOP generates a unique QR code that links directly to the procedure. Print and post it near equipment or workstations for instant access.
When offline mode is enabled, employees can download SOPs to their mobile device and complete them without connectivity. Data syncs when reconnected.
