Product Update - October 10, 2026

Rich-Text Post Composer — What-you-see editor for internal communications posts

Writing a company post no longer means guessing how the formatting will turn out. The Communications composer now shows bold and italic text, links, numbered and bulleted lists, @mentions and pictures as readers will see them, while you write. It works in Compose, when editing a published post and in the phone composer. Posts written earlier, including drafts written with AI, open and save without changing how they look, so teams can switch to the new editor straight away.

Use case: An internal communications manager drafts a step-by-step benefits enrollment announcement with a numbered list, links and a mention of the HR lead, and sees it exactly as employees will read it before publishing.

Available in: Communications → Compose → Post editor

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Bring Your Own Mux Account — Connect your own streaming account for town halls and live events

Organizations that already have a Mux video account can now connect it to Livestreaming. Their town halls, all-hands meetings and leadership Q&As then stream through an account they own and control. An administrator enters the account's access token once under Admin › Integrations, and the connection can't be enabled without it. If the company's account ever refuses to start a stream, the host, the stream page, the sync logs and Livestreaming settings all say it was the company's own connection and who needs to fix it.

Use case: An enterprise IT team that already has a Mux contract connects it in a few minutes, so the CEO's quarterly town hall streams through the company's own account.

Available in: Livestreaming → Admin › Integrations → Mux

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Ten New Site Starters — Ready-made intranet page templates for common workplace needs

The Sites gallery has ten new starter templates, each built around a common reason for an internal page:

• Company Home
• IT Support
• New Colleague Welcome
• Department Home
• Culture in Practice
• Operations Handoff
• Knowledge Guide
• Location Welcome
• Initiative Brief
• Leadership Update

Each starter comes with pages and a structure that suit that purpose, and uses your company's details and brand colors. The editor's colors are now the same in the page preview, on the live site and on the phone.

Use case: A facilities manager opening a new distribution center starts from the Location Welcome starter and fills in arrival details, parking and accessibility information instead of designing a page from scratch.

Available in: Sites → New Site → Starter gallery