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quality

Supplier Quality On-Site Audit

Plan and document supplier audits with a clear checklist for quality systems, process controls, product checks, and corrective actions. Use it to spot gaps faster and drive follow-up to closure.

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What's inside this template

Audit Preparation and Scope

  • Audit scope and objectives are defined (critical · weight 3.0)
    Verify the audit scope, objectives, and audit criteria are clearly documented and understood by both parties.
  • Applicable customer and regulatory requirements identified (critical · weight 3.0)
    Confirm the supplier has identified relevant customer-specific requirements, regulatory obligations, and internal standards.
  • Audit agenda and site contacts confirmed (weight 2.0)
    Check that the audit agenda, site tour plan, and key contacts for quality, production, and management are confirmed.
  • Previous audit findings reviewed (critical · weight 2.0)
    Review prior audit results, open findings, and evidence of closure for previous corrective actions.

Quality Management System

  • Quality policy and objectives are communicated (critical · weight 4.0)
    Verify that quality policy and measurable quality objectives are established, current, and communicated to relevant personnel.
  • Document and record control is effective (critical · weight 5.0)
    Check that procedures, work instructions, and records are controlled, current, approved, and accessible at point of use.
  • Internal quality audits are performed and tracked (weight 4.0)
    Verify internal audit planning, execution, findings, and follow-up actions are performed on schedule.
  • Management review addresses quality performance (weight 4.0)
    Confirm management review includes quality KPIs, customer complaints, nonconformances, and improvement actions.
  • Training and competency records are maintained (weight 4.0)
    Verify personnel performing quality-critical tasks are trained and competency records are current.
  • Supplier escalation and communication process exists (weight 4.0)
    Check that there is a defined process for communicating quality issues, escalations, and customer notifications.

Process Audit

  • Work instructions are available at point of use (critical · weight 5.0)
    Verify operators have access to current work instructions, control plans, and process parameters at the workstation.
  • Process parameters are monitored and controlled (critical · weight 5.0)
    Check that key process parameters are defined, monitored, and maintained within specified limits.
  • Equipment and tooling are maintained (weight 5.0)
    Verify preventive maintenance, calibration, and tooling condition support stable process performance.
  • Traceability is maintained throughout production (critical · weight 5.0)
    Confirm raw material, lot, batch, and finished product traceability is maintained as required.
  • In-process inspection is performed as defined (weight 5.0)
    Check that in-process checks, sampling plans, and reaction plans are followed when results are out of specification.
  • Nonconforming product is identified and segregated (critical · weight 5.0)
    Verify suspect or nonconforming material is clearly identified, controlled, and physically segregated to prevent use or shipment.

Product Audit

  • Finished product meets specification requirements (critical · weight 5.0)
    Inspect representative product against drawings, specifications, and customer requirements.
  • Final inspection records are complete and accurate (weight 4.0)
    Verify final inspection or release records are complete, legible, approved, and traceable to the product lot or shipment.
  • Packaging protects product during handling and shipment (weight 4.0)
    Check packaging method, preservation, and handling controls prevent damage, contamination, or mix-up.
  • Labeling and identification are correct (critical · weight 4.0)
    Confirm labels, part numbers, revision status, quantity, and shipment identification are correct and compliant.
  • Customer-specific product requirements are met (weight 3.0)
    Verify any special customer requirements such as appearance, cleanliness, torque marks, or documentation are satisfied.

Corrective Action and Continuous Improvement

  • Root cause analysis is performed for issues (critical · weight 4.0)
    Verify the supplier uses a structured root cause method for internal and customer-reported nonconformances.
  • Corrective actions are assigned and tracked to closure (critical · weight 4.0)
    Check that corrective actions have owners, due dates, status tracking, and documented closure evidence.
  • Effectiveness checks are completed (weight 4.0)
    Confirm the supplier verifies whether corrective actions prevented recurrence and documents the results.
  • Continuous improvement actions are identified (weight 3.0)
    Assess whether the supplier identifies opportunities to improve quality, reduce defects, and strengthen process capability.

Common use cases

Incoming supplier qualification audits
Annual supplier quality reviews
Contract manufacturer site audits
Packaging and labeling compliance checks
Corrective action verification visits

Frequently asked questions

What is this template used for?

This template helps teams run structured on-site supplier quality audits. It covers preparation, system review, process verification, product inspection, and corrective action follow-up.

Who should use a supplier quality audit template?

It is a fit for quality managers, supplier quality engineers, and operations teams that evaluate external suppliers. It also works for procurement teams that need a consistent audit record.

Can this template be adapted to different supplier types?

Yes. You can tailor the checklist to match the supplier’s process, product, and customer-specific requirements. It works for manufacturing suppliers, packaging vendors, and contract producers.

How does this template support corrective action tracking?

The template includes sections for root cause analysis, action assignment, closure tracking, and effectiveness checks. That makes it easier to follow issues through resolution instead of stopping at the audit finding.

Is this template suitable for recurring audits?

Yes. It is designed to support repeat audits by reviewing prior findings, confirming current controls, and comparing results over time. That helps teams monitor supplier performance consistently.

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