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Total Loss Vehicle Valuation Documentation Form

Document the actual cash value, comparable vehicles, and condition adjustments used to settle a totaled vehicle claim. Use it to make the valuation traceable, reviewable, and easier to explain.

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Overview

This Total Loss Vehicle Valuation Documentation Form captures the information used to calculate actual cash value for a totaled vehicle and document the settlement offer. It includes claim and vehicle identification, the valuation source and market region, comparable vehicle data, condition adjustments, and a final review section for the settlement calculation.

Use this template when a vehicle has been declared a total loss and you need a clear record of how the value was derived. It is useful for claims teams, adjusters, and reviewers who need to compare source data, explain adjustments, and keep the file consistent for internal review or claimant questions. The form is also helpful when multiple comparables are used or when the condition grade needs explanation.

Do not use this form as a repair estimate, a general claim intake form, or a catch-all file note. If the vehicle is not a total loss, the ACV workflow may not apply. If your process requires jurisdiction-specific disclosures, carrier approvals, or supplemental evidence, add those fields with conditional logic rather than overloading the core valuation section. The form works best when each field has a clear purpose and the final settlement amount can be traced back to the source data and adjustments.

What's inside this template

Claim and Vehicle Identification

This section anchors the file to the correct claim and vehicle so the valuation cannot be confused with another unit.

  • Claim Number (required)
  • Valuation Date (required)
  • Vehicle Year (required)
  • Vehicle Make (required)
  • Vehicle Model (required)
  • Vehicle Trim / Series
  • Odometer Reading (required)
  • VIN Last 8 Characters

    Use only the last 8 characters unless the full VIN is specifically required by your claims process.

Valuation Method and Base Value

This section shows the source and starting value used to build the ACV calculation.

  • Valuation Source (required)
  • Market Region (required)
  • Base Cash Value Before Adjustments (required)
  • Overall Condition Grade (required)
  • Valuation Notes

    Summarize any assumptions, exclusions, or source limitations that affect the valuation.

Comparable Vehicle Data

This section documents the market evidence behind the valuation and explains why each comparable was chosen.

  • Comparable Vehicles (required)

Condition Adjustments

This section captures the specific factors that moved the value up or down from the base amount.

  • Condition Adjustments (required)

Settlement Calculation and Review

This section ties the math together and records the final offer, deductible, and reviewer sign-off notes.

  • Total Adjustments
  • Final Actual Cash Value
  • Deductible Amount
  • Settlement Offer Amount (required)
  • Reviewer Comments

    Add any audit trail notes, exceptions, or approval context for the claim file.

How to use this template

  1. Enter the claim number, valuation date, and vehicle identification details so the valuation is tied to the correct file and unit.
  2. Select the valuation source and market region, then record the base cash value and condition grade used to start the calculation.
  3. Add each comparable vehicle with enough detail to show why it was selected and how it supports the base value.
  4. Document every condition adjustment with a short explanation so the reviewer can see what changed the value up or down.
  5. Calculate the total adjustments, final actual cash value, deductible amount, and settlement offer amount, then add reviewer comments before sending the file forward.

Best practices

  • Use the exact vehicle trim and odometer reading, because small identification errors can change the valuation basis.
  • Record the valuation source and market region in plain language so another reviewer can reproduce the same result.
  • Include only comparable vehicles that are close enough in year, trim, mileage, and region to justify the comparison.
  • Explain each condition adjustment with an observation, not a conclusion, such as visible wear, prior damage, or missing equipment.
  • Keep the deductible amount separate from the actual cash value so the settlement offer is easy to audit.
  • Use reviewer comments to note exceptions, overrides, or claimant-submitted evidence that affected the final amount.
  • If a field does not apply, mark it not applicable rather than leaving it blank so the file reads cleanly.

What this template typically catches

Issues teams running this template most often surface in practice:

Incorrect vehicle trim or VIN last 8 digits, which can point the valuation to the wrong model variant.
Comparable vehicles that are too far outside the subject vehicle's mileage, region, or equipment level.
Condition adjustments with no written reason, making the final ACV hard to defend.
Using the wrong valuation source or failing to note which source was used.
Deductible and settlement amounts entered without showing how the final number was calculated.
Reviewer comments left blank even when the file includes an exception or manual override.

Common use cases

Auto Claims Adjuster Review
An adjuster uses the form to document the valuation basis for a totaled sedan before sending the settlement offer to the claimant. The reviewer can see the source, comparables, and adjustments in one place.
Total Loss Supervisor Approval
A supervisor reviews a high-value SUV total loss file and checks whether the comparable vehicles and condition grade support the proposed ACV. The comments field captures any override or approval note.
Third-Party Administrator File Audit
A TPA uses the template to standardize valuation documentation across multiple carriers and keep the audit trail consistent. This makes it easier to answer follow-up questions during file review.
Claimant Valuation Dispute Response
When a vehicle owner disputes the settlement offer, the team uses the form to show how the value was calculated and which comparables were selected. The documented adjustments help explain the difference between the offer and the claimant's expectation.

Frequently asked questions

What is this form used for?

This form records the inputs behind a total loss valuation, including vehicle identification, valuation source, comparable vehicles, condition adjustments, and the final settlement offer. It is meant to support an actual cash value determination, not to replace the claim file or repair estimate. Use it when you need a clear audit trail for how the payout was calculated.

When should I use a total loss valuation form like this?

Use it after a vehicle is declared a total loss and before the settlement offer is finalized. It is especially useful when the claim involves multiple comparables, disputed condition adjustments, or a need to explain the valuation to the vehicle owner or a reviewer. If the vehicle is repairable, this template is usually not the right fit.

Who should complete this form?

It is typically completed by a claims adjuster, total loss specialist, or valuation reviewer. A supervisor or second reviewer can add comments in the review section when the file needs escalation or approval. If your process separates data entry from approval, this template supports that handoff.

What should be included in the comparable vehicle data?

Include the comparable vehicle's year, make, model, trim, mileage, market region, and any condition differences that affect the comparison. The goal is to show why each comparable was selected and how it influenced the base value. Avoid vague notes like "similar vehicle" without enough detail to defend the choice.

How often is this form completed?

It is usually completed once per total loss claim, then updated only if the valuation changes during review or negotiation. Some teams also reuse the same structure for internal rechecks when a claimant submits new evidence. If your workflow has multiple review stages, keep each version dated so the audit trail stays clear.

Can this form be customized for different states or carriers?

Yes. You can add state-specific disclosures, carrier approval fields, or extra condition adjustment categories without changing the core structure. Keep the required fields limited to what you actually use, and use conditional logic for any jurisdiction-specific steps so the form does not become cluttered.

What are the most common mistakes when using this form?

Common mistakes include entering the wrong trim, using incomplete comparable data, and applying condition adjustments without explaining them. Another frequent issue is skipping the reviewer comments field, which makes later questions harder to answer. The form works best when every adjustment can be traced back to a source or observation.

How does this compare with handling total loss valuations in email or spreadsheets?

Email and spreadsheets can work for a small volume of claims, but they make it harder to keep a consistent audit trail and review history. This template gives you a repeatable structure for the same valuation inputs every time, which reduces missing fields and makes settlement decisions easier to explain. It also helps standardize how different adjusters document the same type of claim.

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