Shift Feedback

Turn Every Shift Into a Source of Insight

Laptop screen showing a Shift Feedback dashboard with total feedback, average rating, recent submissions, response rate, recent employee feedback comments, quick action buttons, and a pie chart.

Capture What’s Working. Fix What’s Not.

Your frontline knows what’s broken, but unless you ask them and make it easy to respond, that insight gets lost. Annual surveys are too slow, and ad hoc feedback disappears in texts and conversations.

Shift Feedback by MangoApps gives employees a structured, consistent way to share what happened on every shift. From small annoyances to major issues, it surfaces trends, recognizes wins, and creates a culture of continuous improvement.

The result? Better decisions, faster fixes, and a team that knows their voice matters.

Real-Time Feedback, Real Operational Value

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End-of-Shift Surveys


Prompt employees to rate their shift and share feedback right after they clock out. Questions are short, structured, and role-specific.

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Trend Analysis & Dashboards


Identify recurring issues like staffing gaps, equipment problems, or communication breakdowns before they become widespread.

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Sentiment Scoring


Understand how your workforce is feeling over time. Track morale by team, location, or shift pattern and spot signs of burnout or disengagement early.

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Actionable Alerts


Flag serious issues for immediate attention and trigger follow-up tasks or manager check-ins automatically.

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Recognition Hooks


Highlight great performance or teamwork. Turn positive feedback into public shoutouts, rewards, or development opportunities.

Embedded in the Workday

  • Mobile Prompting: Automatically deliver surveys after clock-out or shift completion.
  • Manager Insights: Give supervisors a pulse on the floor without waiting for quarterly reviews.
  • Training & Task Links: Connect feedback to retraining, coaching, or process changes instantly.
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Why It Works

  • Easy to Use: One-minute surveys that feel more like texting than filling out a form.
  • Respectful of Time: Only ask what’s relevant based on role, day, or context.
  • Built for Action: Feedback is only valuable if you can do something with it. Shift Feedback makes that easy.
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