Mission-Critical Coverage Without the Chaos
Whether it’s an IT outage, equipment failure, or medical emergency, your response time matters. But managing on-call rotations, alert workflows, and escalations manually is slow, error-prone, and risky.
MangoApps On-Call Management brings intelligence and automation to incident response. From automated rotation scheduling to multi-channel alerting and escalation chains, you’ll always have the right people in the loop at the right time.
The result? Fewer tickets, fasteThe result? Faster responses, reduced downtime, and a team that’s always prepared.r onboarding, and a workplace that runs on knowledge, not guesswork.
Built For High Stakes Moments
Automated Rotation Scheduling
Plan, publish, and adjust on-call schedules with ease. Automate rotation assignments and ensure compliance with rest or fatigue rules.
Intelligent Alerting
Trigger alerts via SMS, email, push notification, or phone call based on incident type, priority, and team availability.
Escalation Chains
If a primary responder doesn’t acknowledge, the system automatically escalates to backups, ensuring no alert goes unanswered.
Real-Time Incident Tracking
Track status, response times, and resolution progress in a centralized dashboard. Review logs post-incident to improve readiness.
Integrates Where It Matters
- Monitoring Tools: Connect your system alerts to MangoApps for automatic incident creation.
- Self-Service Culture: Employees solve problems on their own without creating tickets.
- Scheduling: Sync on-call assignments with your regular shift schedules to avoid conflicts.
Designed for High-Stakes Industries
- IT Infrastructure & SaaS Providers
- Manufacturing Plants & Logistics
- Healthcare Facilities & Emergency Response Teams
- Utilities, Energy, and Critical Infrastructure
Why It Works
- Always On: With intelligent alert routing and auto-escalations, coverage never goes dark.
- Mobile-First: Respond to alerts, acknowledge incidents, and view schedules from anywhere.
- Data-Driven: Post-incident analytics help you improve SLAs, reduce fatigue, and increase reliability.
Book a Meeting!
For 15+ years, we've perfected our product, earning the trust of 1 million+ users and an NPS of 78.
Why Choose Us?
- Superior Product: 15 years of R&D
- Top Security: HITRUST, ISO & SOC 2 certified.
- Exceptional UX: Delightful on mobile and desktop.
Trusted by Legendary Companies:
