What Is Crisis Management?
Crisis management is the regulation and response to any kind of company crisis or emergency situation. Crisis management could be directed at something business-related like product recalls, competitor announcements, and client concerns, or it might mean managing a situation outside of the company that negatively affects safety or working conditions like dangerous weather, local construction, or a hostile situation. Depending on the location and kind of crisis, management strategies might influence the entire organization, a specific department or team within the company, or only employees in a particular geographical area. But no matter how a crisis occurs or who it affects, the main goals of crisis management are always to alert impacted individuals, keep everyone safe, develop an action plan, and monitor to resolution.