MANGOAPPS FOR hospitality

Seamless Hospitality Service and Employee Engagement

MangoApps redefines the hospitality experience by empowering staff with the tools they need for unparalleled guest service. Our unified digital hub ensures that every interaction, from the front desk to the back office, contributes to a flawless guest experience. By facilitating mobile communication and providing instant access to resources, MangoApps enables hospitality workers to stay informed, engaged, and responsive, transforming every guest stay into a memorable journey.

STREAMLINED COMMUNICATION

Enhancing Service Through Effective Team Communication

In the fast-paced world of hospitality, clear and effective communication is key to ensuring exceptional guest experiences and maintaining a positive team culture. MangoApps empowers your staff with modern communication tools tailored for the unique needs of the hospitality industry, from the front desk to housekeeping, ensuring everyone is informed, engaged, and equipped to deliver top-tier service.

  • Utilize easy templates and intuitive campaign tools to distribute essential updates and information to specific employee groups, enhancing relevance and efficiency.

  • Provide your staff with a mobile app for instant access to files, forms, and resources they need to excel, ensuring they have the support required at their fingertips.

  • Offer an intuitive, social media-like interface that enables easy connection and communication among colleagues, fostering a sense of community and collaboration.

With MangoApps, we have a digital space for all of our resort employees—a social intranet where they can instantly find the information that they need 24 hours a day, seven days a week.

Ibrahim Hakan Yilmaz

Group Director of Human Capital

Barut Hospitality Management

EMPOWER STAFF

Boosting Guest Experiences Through Employee Engagement

The foundation of unforgettable guest experiences lies in a hospitality team that feels valued, engaged, and connected. MangoApps brings to your hospitality workforce the tools for recognition, inclusion, and real-time feedback, directly influencing the quality of guest interactions and satisfaction. By nurturing a vibrant company culture, we ensure that every team member is motivated to contribute their best.

  • Foster a positive work environment with features for employee shout-outs and substantive updates from management, enhancing visibility and appreciation across all levels.

  • Break down language barriers with automatic translation for platform content, ensuring every employee can engage in their preferred language, promoting a truly inclusive workplace.

  • Leverage analytics to understand employee sentiment and interactions, providing valuable feedback to continually refine internal communication strategies, mirroring the attention to detail given to guest experiences.

WELCOMING ENVIRONMENT

Cultural and Language Inclusivity

Hospitality thrives on diversity, both in the workforce and among guests. MangoApps champions cultural and language inclusivity, ensuring that every employee and guest feels welcomed and valued. Our platform facilitates communication across different languages and cultures, making it easier for staff to cater to a global clientele and for teams to collaborate effectively, regardless of their background.

  • Enable seamless communication within your team and with guests by providing automatic translation for platform content, breaking down language barriers and fostering a more inclusive atmosphere.

  • Offer content and training materials that are sensitive to and reflective of cultural differences, enhancing understanding and respect among staff and improving guest interactions.

  • Promote an inclusive work environment with collaboration tools that support diverse work styles and communication preferences, empowering employees to bring their full selves to work and deliver their best service to guests.

ENSURE SAFETY

Real-Time Alerts and Safety Notifications

In the hospitality industry, the safety of guests and staff is paramount. MangoApps equips your team with the tools to send and receive real-time alerts and safety notifications, ensuring that everyone on the premises is informed and prepared during critical situations. Whether it’s an emergency, a change in health and safety protocols, or important operational updates, our platform guarantees that crucial information is disseminated quickly and efficiently.

  • Deploy urgent notifications across a variety of channels—including email, SMS, and push notifications—to ensure swift delivery and acknowledgment of critical safety information.

  • Tailor alerts to specific groups or departments, ensuring that messages are relevant and actionable, minimizing confusion and enhancing the effectiveness of your emergency response.

  • Strengthen your property’s emergency response strategies with a reliable system for alerts and notifications, keeping both guests and staff safe and informed at all times.

Enterprise AI Assistants

Unlock the full potential of AI with MangoApps AI Assistants. Tailor them to fit your company's data and governance needs, and dive into deep insights that boost efficiency across the board.

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  • Superior Product: 15 years of focused R&D driving innovation.
  • Unique DNA: 100% employee-owned, putting customers first.
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  • Seamless Integrations: Connects with 200+ systems.
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Bottomline: For over 15 years, we've proudly been 100% employee-owned, growing through the authentic power of word-of-mouth. Our rare ownership model empowers us to deliver unparalleled products, unbeatable prices, and exceptional customer service—consistently outshining PE/VC-backed firms and products like SharePoint and Viva from Microsoft. Book a meeting now, and discover why this will be the best 30 minutes of your week!