Empowering the Kansas City Chiefs Event Staff with MangoApps

Every game day, the Kansas City Chiefs manage over 600 event staff members, all dedicated to delivering an exceptional fan experience that aligns with their prestigious Super Bowl Championship legacy. This case study delves into the crucial role MangoApps has played in streamlining operations and enhancing communication for the event services team.


  • image/svg+xml

    Fragmented Communication: Mass communication through inconsistent channels - thousands of texts and emails, Facebook groups and messages. 

  • image/svg+xml

    Disparate Systems: A separate system for clocking in/out and checking schedules.

  • image/svg+xml

    Compromised Fan Experience: Staff are burdened with making sense of the inconsistent experience while providing a great experience to fans at the same time.


  • Unified Experience: Huddle consolidates schedules, communication, time-tracking, and training into a single, user-friendly platform.

  • Accessibility and Flexibility: Available on both mobile and web browsers, Huddle ensures staff can access necessary information anytime, anywhere.

  • Boosted Engagement: The streamlined experience has led to a significant increase in adoption and engagement among the event staff.


  • Adoption Skyrocketed: A jump from 40% to a staggering 90% adoption rate organization-wide.

  • Instant Connectivity: Reach all 600 event staff in moments — a feat that was once a logistical nightmare.

  • Spreading the Word: Other departments are taking note and considering Huddle for their own teams, from Security to Stadium Operations.

Transform Your Operations with MangoApps

Excited? We thought you might be! Let’s talk about bringing this magic to your team. Discover how MangoApps' solutions can elevate your team's performance and streamline operations. Schedule a demo to take the first step toward operational excellence today.