Replace Email With Private Messages
MangoApps Email ID
All active users are assigned a unique MangoApps Email ID. This allows employees without company-issued email addresses to still receive important communications, helping integrate them further into the workforce.
Select Message Recipients
When creating a message, you receive access to the full company directory, and can filter recipients by office location, department, skills, and any custom fields you have in your directory.
At Any Time
Unlike email, users can edit messages after they’ve been sent to fix typos or add additional thoughts, without ever having to recall a message.
Participants can be added to a thread at any time, making past messages visible and searchable by anyone in the conversation. To ensure transparency, private messages cannot be forwarded or BCC’ed.
External emails can be set to forward to your private message inbox, and you can send responses without leaving MangoApps.
There is no limit to the number of files or file size sent in private messages. Simply drag and drop the file into the conversation, or use the attachment tool!
Active users & whitelisted external email addresses can send full HTML emails to any MangoApps user or team.
Emails from a sender, system, or IP address range not on the ‘allowed’ list are automatically marked as undeliverable, ensuring only relevant internal communications make it to users.
Recover past conversations or look for a keyword by using the search functionality. All matching search terms are highlighted, making it easy vto find the right message.
Additional Private Messaging Features
Get immediate insight into who has read a sent message (and when) with read receipts.
Conversations can be muted by the user as they lose their importance, allowing messages to remain in the inbox without active notifications.
New messages can be ordered by oldest or newest first, while unread and pinned messages can be filtered to determine urgency for response or follow-up.
Archive conversations to keep the inbox tidy, while keeping the conversation searchable for future reference.
Users can set a reminder for any given time/date, prompting them to respond or react to a message at a more appropriate time.