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Key features > Team communication features > Private Messages

Private Messages

Internal communication that is faster, more focused and better suited for your business than email.

Replace Email With Private Messages

Focus on providing employees a better employee experience by eliminating the drawbacks
of using email for internal communications

Messages are securely sent within the MangoApps environment

Compose private messages with Rich Text options

Eliminate SPAM, phishing emails, and other external distractions

We've got a lot of delivery drivers and warehouse associates that don’t have a company email address. MangoApps allows us to reach them and helps bridge the gap between our workers. Anyone can talk to anyone now and I think it is helping our drivers and warehouse employees feel more in the loop.

- Rebecca Stone, Internal Communications Coordinator, Ram Tool

MangoApps Email ID

All active users are assigned a unique MangoApps Email ID. This allows employees without company-issued email addresses to still receive important communications, helping integrate them further into the workforce.

Select Message Recipients

When creating a message, you receive access to the full company directory, and can filter recipients by office location, department, skills, and any custom fields you have in your directory.

Edit Messages
At Any Time

Unlike email, users can edit messages after they’ve been sent to fix typos or add additional thoughts, without ever having to recall a message.

Transparent Communication

Participants can be added to a thread at any time, making past messages visible and searchable by anyone in the conversation. To ensure transparency, private messages cannot be forwarded or BCC’ed.

Respond To
External Emails

External emails can be set to forward to your private message inbox, and you can send responses without leaving MangoApps.

No File Attachment Limits Send & Receive HTML Emails Remove Unwanted Communications Advanced Search

There is no limit to the number of files or file size sent in private messages. Simply drag and drop the file into the conversation, or use the attachment tool!

Active users & whitelisted external email addresses can send full HTML emails to any MangoApps user or team.

Emails from a sender, system, or IP address range not on the ‘allowed’ list are automatically marked as undeliverable, ensuring only relevant internal communications make it to users.

Recover past conversations or look for a keyword by using the search functionality. All matching search terms are highlighted, making it easy vto find the right message.

I’m ruthlessly getting rid of firm-wide email, and driving traffic to the intranet. Firm-wide email isn’t searchable. If I don’t read something, or don’t see it, or let it get a hundred down in my inbox, or hit the delete button by accident, there’s no institutional memory. With MangoApps, we know what we did, and when we did it. We know where to find the answer if we’re not sure what we said. This creates an archive and holds us to what we said we were going to do, which is fantastic.

- Debra Helwig, Senior Internal Communications Manager, KCoe Isom

Additional Private Messaging Features

Read Receipts Mute Conversations Organize Your Inbox Archive Conversations ‘Follow up’ Reminders

Get immediate insight into who has read a sent message (and when) with read receipts.

Conversations can be muted by the user as they lose their importance, allowing messages to remain in the inbox without active notifications.

New messages can be ordered by oldest or newest first, while unread and pinned messages can be filtered to determine urgency for response or follow-up.