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External Collaboration

Collaborate Securely with External Partners

MangoApps Guest Users gives your customers, vendors, and partners a secure seat at the table — without scattered email chains, shared drives, or shadow IT. Invite external collaborators into projects, chats, and shared files from one unified, searchable, and compliant workspace that also supports compliance training and credential verification.

Collaborate Securely with External Partners
1M+
Users Worldwide
98%
Customer Retention
200+
Enterprise Integrations
15+
Years of Innovation
AirBorn
Aptean
Great Western Bank
Greene County Healthcare
HEB Construction Ltd
Hendrick Health System
Rolex USA
Suburban Propane
Tatts Group
University of Illinois
Upstream Rehab
AirBorn
Aptean
Great Western Bank
Greene County Healthcare
HEB Construction Ltd
Hendrick Health System
Rolex USA
Suburban Propane
Tatts Group
University of Illinois
Upstream Rehab

External Collaboration Is Broken

Most organizations rely on a patchwork of email, consumer file-sharing, and ad-hoc messaging to work with external partners. The result: security gaps, lost context, and costly delays.

Email Chaos

Endless CC chains, lost attachments, and version confusion delay projects and expose sensitive data to unintended recipients.

Disconnected Tools

Partners juggle email, consumer messaging apps, and shared drives—none of which connect to your internal systems or workflows.

No Audit Trail

Decisions, approvals, and shared files scatter across inboxes with no single source of truth for project history or compliance.

Security Risks

Sharing via consumer apps or personal email introduces data leakage and compliance violations that put your business at risk.

Lack of Visibility

Managers have no way to see what has been shared with whom, or to track progress on externally-facing projects in real time.

Slow Response Times

Without real-time messaging, external partners wait hours for answers—slowing decisions, delaying deliverables, and frustrating relationships.

Easy External Collaboration

Easy External Collaboration

MangoApps admins can create user profiles for invited customers, partners, vendors, and suppliers, allowing them to participate in designated projects, groups, and content. Guest user profiles make external collaboration simple while keeping your internal workspace secure and organized.

  • Invite customers, vendors, partners, and suppliers with a few clicks
  • Control exactly which projects, groups, and content guests can access
  • Guests get a familiar, intuitive interface without needing IT support
  • Manage all guest accounts centrally from the admin dashboard
Learn About Groups
Real-Time Guest Messaging

Real-Time Guest Messaging

Guest users in MangoApps receive instant messaging capabilities, putting them in direct contact with your internal experts and support teams. This real-time access helps answer questions, resolve issues, and move projects forward—without the lag of back-and-forth emails.

  • Real-time direct and group chat with external partners
  • Presence indicators show when guests are online and available
  • Shared channels keep project conversations organized and searchable
  • Mobile-ready so partners can respond from anywhere
Explore Instant Messaging
Replace External Email

Replace External Email

MangoApps mail lets employees and guest users exchange email-style messages in a clutter-free, spam-free environment. Unlike traditional email, MangoApps keeps sensitive information inside your secured platform—ensuring confidentiality while eliminating inbox overload.

  • Send structured, email-style messages without leaving MangoApps
  • No spam, no CC clutter—messages stay relevant and organized
  • Sensitive content never leaves your secure, compliant environment
  • Full message history is archived and searchable for compliance
Learn About Private Messages
Keep Everything in One Place

Keep Everything in One Place

Communicating with external partners inside MangoApps keeps all information organized and instantly retrievable. MangoApps stores a complete history of conversations, shared documents, posts, and files—all fully searchable from any device, at any time.

  • Full conversation and document history in one searchable location
  • Find any file, message, or decision in seconds with AI-powered search
  • Accessible from desktop and mobile—no VPN or special access required
  • Automatic retention and archiving for compliance and audit readiness
Explore AI Search
Private Communication Without Guest Visibility

Private Communication Without Guest Visibility

While guest collaboration is powerful, there are times when internal teams need to discuss sensitive matters privately. MangoApps gives employees full control—posts and updates can be set to visible for all project members including guests, or restricted to network users only.

  • Toggle content visibility between all members and internal-only at any time
  • Protect sensitive internal discussions even within shared projects
  • Granular per-post and per-group visibility controls for IT admins
  • Full audit log of who accessed what and when
Learn About Security

Built-In Capabilities for Secure External Collaboration

MangoApps Guest Users is more than a portal—it is a complete external collaboration layer with enterprise-grade controls, real-time communication, and a unified workspace.

Granular Access Controls

Admins decide exactly which groups, projects, files, and features each guest account can access—nothing more, nothing less.

Learn More

Unified File Sharing

Share documents, images, and media with external partners directly inside MangoApps—no consumer file-sharing apps needed.

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Real-Time Notifications

Guests receive instant notifications for messages, file updates, and mentions—keeping external stakeholders engaged and responsive.

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Searchable History

Every message, file, and decision is indexed and searchable, giving teams instant access to the full project history from any device.

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Enterprise Security & Compliance

HITRUST, SOC 2, and ISO 27001 certified. All data is encrypted in transit and at rest, with full audit logs for compliance.

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Mobile-Ready Experience

Guests access MangoApps from iOS or Android—collaborating on the go without needing a laptop or VPN connection.

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Compliance Tracking

Enforce credential verification and access expiration policies for guest users to maintain compliance when contractors and vendors access your platform.

Learn More

Training Connect

Assign mandatory safety orientations and compliance training to guest users before granting access to operational areas or sensitive content.

Learn More

Download the External Collaboration Overview

See how MangoApps empowers teams to work securely with external partners—without the chaos of email, consumer apps, or disconnected tools.

Secure guest access with granular admin controls
Real-time messaging, file sharing, and project collaboration
Full audit trail and compliance-ready architecture
Replace scattered email threads with a single unified workspace
Download Now
Download the External Collaboration Overview

Frequently Asked Questions

Guest users are external individuals—such as customers, vendors, contractors, suppliers, or partners—who are invited to collaborate on specific projects or groups within your MangoApps environment. They have a limited profile and only see the content that your admins explicitly grant them access to.

No. Guest users only have access to the specific groups, projects, files, and discussions that an admin has granted them permission to see. Internal content remains private by default. Employees can also toggle individual posts to be visible only to network (internal) users, even within shared projects.

Yes. All communication in MangoApps—including messages with guest users—is encrypted in transit and at rest. MangoApps is HITRUST, SOC 2, and ISO 27001 certified, providing enterprise-grade security that meets the requirements of highly regulated industries.

Yes. Guest users receive full instant messaging capabilities, allowing them to communicate directly with internal employees and team members in real time. This eliminates the back-and-forth delays of email and accelerates project timelines.

MangoApps admins can create guest user profiles directly from the admin dashboard with just a few clicks. You specify which groups or projects the guest can access, then send them an invitation. The guest receives a simple onboarding email and can start collaborating immediately.

Unlike email, MangoApps keeps all external collaboration inside a single, searchable, and secure platform. There are no CC chains, no scattered attachments, and no risk of sensitive information landing in the wrong inbox. Every message, file, and decision is archived and instantly searchable from any device.

Let's Talk

For 15+ years, we've perfected our product, earning the trust of 1 million+ users and an NPS of 78.

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  • Top Security: HITRUST, ISO & SOC 2 certified.
  • Exceptional UX: Delightful on mobile and desktop.
  • Proven Results: 98% customer retention rate.

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