Hear From Every Employee, Not Just The Loudest
MangoApps Surveys delivers customizable engagement surveys, pulse checks, eNPS measurement, anonymous feedback, exit surveys, and public survey links — with shared audiences across the rest of the platform and analytics that connect responses back to action.
What Surveys Helps You Do
Author Question Sets
Question library with Likert, ranking, multiple choice, free text, NPS, and matrix question types. Start from a template or build from scratch.
Pulse Or Annual
Run quarterly engagement surveys, weekly pulses, eNPS measurement, or one-off feedback campaigns — same authoring surface for all.
Anonymous By Design
Per-survey anonymity controls. Anonymous responses prevent identity leak in analytics while still letting HR slice by department or location.
Reach Everyone
Shared audiences from Comms Hub — by department, location, hire date, role. Plus public survey links for non-MangoApps respondents.
Send Reminders
Automatic reminders to non-responders on the cadence you configure. Manual reminder bursts one click away.
Act On Results
Analytics roll up by team, manager, location, and tenure. Themes, sentiment, and trends feed directly into Mango Signal for close-the-loop action.
How Surveys Turns Feedback Into Action
Three capability blocks that make survey programs actually change something.
Pulse, Annual, eNPS, And Exit — One App
Different survey rhythms require different formats. Pulse surveys ship weekly with 3-5 questions. Annual engagement surveys run quarterly or yearly with the full instrument. eNPS captures one number that trends over time. Exit surveys catch departing employees on the way out. All four live in the same app.
- Pulse — short, frequent, low-friction completion.
- Engagement — comprehensive annual instrument.
- eNPS — one number trended over time.
- Exit — captures attrition reasons before they leave the system.
Public Survey Links For External Respondents
Sometimes the right respondent isn't in MangoApps — alumni, customers, contractors. Public survey links generate a tokenized URL anyone can complete from a browser. Same authoring, same analytics, no login required for the respondent.
- Token-based access — public URL anyone can complete.
- No-login required — frictionless external completion.
- Same analytics — public and internal responses roll up together.
- Per-survey toggle — public access opt-in only.
Anonymous With Demographic Roll-Up
Anonymity is binary in most tools; here it's nuanced. Responses can be fully anonymous (no identity, no demographics) or anonymous-with-segments (no identity, but tagged by department, location, tenure for analytics). HR sees actionable patterns without seeing who said what.
- Per-survey anonymity — controlled by the author.
- Segmented anonymity — analytics by demographic without identity.
- Minimum response thresholds — segments hide when groups are too small to anonymize.
- Audit-friendly — admins can prove anonymity to legal/works council.
Surveys In Practice
A practical scope check: what the app covers, which controls matter, and the workflows teams usually run first.
Core workflow
Create surveys from scratch, from templates, or by duplicating previous surveys.
Controls that matter
Distribution & Access includes Target all employees and Target by department, location, or notification group.
Scope and specs
Useful specs: Survey types: Engagement, Pulse, Custom, Manager Feedback; Audience targeting: All, Department, Location, Group; Heatmap dimensions: Department, Location, Manager, Tenure, Employee Type.
Employee engagement survey
HR creates an anonymous engagement survey from a built-in template, targets all departments, and sends invitations with a two-week deadline.
Pulse check
A manager runs a quick pulse survey for their team to gauge morale after a major project, using a public link for easy access.
Post-training feedback
After a training session, HR sends a targeted survey to attendees to measure training effectiveness and collect improvement suggestions.
Connected To The Rest Of MangoApps
→ Mango Signal
Survey responses feed Mango Signal's engagement health score and close-the-loop "you said, we did" flow — turning data into action.
See Mango Signal→ Comms Hub
Survey launches and reminders sit in the Comms Hub calendar alongside other comms — same audience, same cadence, same approvals.
See Comms Hub→ News Feed
Survey launches surface in the News Feed for high-visibility participation pushes.
See News Feed→ Recognition
High completion rates can fire recognition. Comms teams celebrate teams that participated.
See Recognition→ Performance
Manager-level eNPS and engagement scores surface in performance reviews — the manager's team sentiment becomes part of the review.
See Performance→ Employee Data
Demographic segmentation pulls from the Employee Data Management directory automatically — no manual roster maintenance.
See Employee DataREPLACES POINT TOOLS
One listening program instead of three survey vendors and a CSV import
Most HR teams run engagement on one tool, pulse on another, and onboarding/exit on a third — and none of them know who's in scope this week. Surveys consolidates the listening program onto the same platform that already knows the workforce.
Culture Amp
Enterprise engagement and lifecycle surveys
- Audiences and demographics pull from the live HRIS — no quarterly roster CSV upload
- Frontline staff respond from the same app they use for shifts and pay
- One per-employee suite license replaces a separate engagement contract
SurveyMonkey Enterprise
General-purpose survey tool repurposed for HR programs
- Built for the employee context — segmentation by role, tenure, manager, location is native
- Mandatory acknowledgement, reminder nudges, and read tracking come built in
- Responses tie back to retention, performance, and recognition signals on the same platform
Officevibe / Lattice Engagement
Manager-pulse and engagement tools
- One audit, retention, and identity perimeter instead of a separate vendor's
- Pulse, engagement, lifecycle, and ad-hoc surveys on one tool — not three
- Translation in 100+ languages built in, not a paid add-on
Qualtrics EX
Heavyweight enterprise XM platform
- Bundled per-employee — no six-figure platform fee on top of seat licenses
- Action loops trigger real workflows (tasks, training, recognition) in the same platform
- Configurable and fast — not a six-month implementation followed by a consulting contract
PLATFORM LEVERAGE
Surveys inherits everything else MangoApps already does
A standalone survey vendor has to build, buy, or integrate each of these. Surveys gets them for free because the platform already runs them.
HRIS-synced segmentation
Slice responses by role, tenure, manager, location, and department from live HR data — no roster upload, no demographics-merge step.
Identity & SSO
Inherits SAML/OIDC SSO and SCIM. Employees take the survey one click from the same app they're already signed into.
Translation in 100+ languages
Questions and free-text responses translate inline using the same Mango Translation layer that powers Chat and Policies.
Audit log & retention
Every send, response, and admin action lands in the same audit log Legal already uses across every other module.
Mobile app & push
Surveys arrive in the branded mobile app frontline staff already opened today — no second app and no corporate email required.
Action workflows
A response can trigger a follow-up task, a manager nudge, a training assignment, or a recognition — using the same automation engine.
INDUSTRY FIT
Built for the industries where the deskless workforce is the workforce
Surveys fits operators whose response rates depend on reaching employees who don't sit at a desk and don't have corporate email.
Retail
Pulse and engagement surveys reach store associates in the app they open for their schedule — segmented by store, district, and region.
Healthcare
Clinical staff sentiment, safety-culture, and exit surveys with audit trail and unit-level segmentation that respects shift schedules.
Manufacturing
Safety-perception and plant-pulse surveys reach floor crews on shared kiosks or personal devices in their preferred language.
Hospitality
Property-level pulse, brand-wide engagement, and exit surveys reach housekeeping, front desk, and F&B without a corporate email address.
Public Sector
Department-segmented engagement and mandatory-feedback surveys with audit trail and FedRAMP-eligible deployment options.
WHY MANGOAPPS WINS
One platform beats a stack of point solutions on every axis
The case HR, IT, Finance, and Security all share — and the one a standalone survey tool structurally cannot answer.
Cheaper than the stack
One per-employee suite license replaces Culture Amp, Officevibe, SurveyMonkey, and the Qualtrics EX renewal — no separate platform fee.
More secure
One identity perimeter, one audit log, one retention policy across every survey and response. Nothing extra for security to certify.
Easier to deploy
Already deployed if you have MangoApps. Build the first survey, target from existing HR audiences, send the same day.
Easier to use
Employees take the survey in the app they already opened for shifts and pay — one click from a push notification, no extra login.
Easier to manage
Audience and demographics come from the live HRIS — no parallel employee list to scrub before every send.
Easier to extend
A response can trigger a task, a training assignment, a manager nudge, or a follow-up survey — same automation as every other app.
AI is actually better
Surveys AI summarizes free-text, flags retention risk, and recommends follow-up actions using cross-app signals — under the same permission model that governs every other agent.
Pair Surveys With AI
Surveys AI answers "what surveys do I need to take?" and "where is response lagging?" with one confirmation-gated write — send_survey_reminder.
Surveys AI
9 tools across pending, history, analytics, completion rates, and non-responder reminders.
Customer Success
How Customers Build Listening Programs
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Video Case Studies
“We had a pretty aggressive educational campaign. We shared articles and emails, put up posters with QR codes, and hosted info sessions. And we held a naming contest. Hundreds of employees voted, which gave them a sense of ownership from day one. That early engagement went a long way.”
Jeffrey Straight
Public Relations Specialist
Santee Cooper
Frequently Asked Questions
Standalone survey tools require integration to connect responses to anything else. MangoApps Surveys shares audiences with Comms Hub, demographics with Employee Data, and themes with Mango Signal. Responses become action automatically instead of staying in a separate dashboard.
Yes. Anonymity is per-survey — fully anonymous (no identity, no demographics), or anonymous-with-segments (no identity, but tagged by department, location, tenure for analytics). Minimum response thresholds hide segments that would compromise anonymity.
Yes. Public survey links generate a tokenized URL anyone can complete from a browser. No login, no MangoApps account required. Useful for alumni, customers, and contractor feedback.
Pulse, engagement, eNPS, exit, custom — all in the same authoring surface. Question types include Likert scales, ranking, multiple choice, free text, NPS, and matrix questions.
Automatic reminders fire on the cadence the survey owner configures. Manual reminder bursts are one click. The Surveys AI agent can send reminders to non-responders behind an explicit confirmation prompt.
Yes. Responses, themes, and sentiment feed Mango Signal Workforce Intelligence — engagement health scores, risk alerts to managers, and the close-the-loop "you said, we did" flow that proves whether the organization improved.
Yes. Manager-level eNPS and team engagement scores surface inside Performance review templates — manager effectiveness becomes part of the review conversation, not a separate report.
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