All Articles
253 articles, sorted by most recent
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Workspace App Overview Apps
Set up and run the Workspace app — project message boards, to-do lists, timelines, milestones and risks, check-ins, Hill Charts, external access for people outside the company, ...
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Workspace FAQ FAQ
Answers to common setup and operating questions about Workspace — roles, projects, planning, import and templates — for the admin running it.
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Workforce Intelligence System Features
The admin hub for MangoScore performance scoring and Recommendation AI shift-allocation weights — configure how employees are evaluated and how the scheduling engine ranks candi...
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Training FAQ FAQ
Answers to common setup and operating questions about Training — for admins, the managers who follow their team's training, and the employees who take it.
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Tasks App Overview Apps
How to set up and run the Tasks app — assigning, tracking, and verifying work across your organization.
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Tasks FAQ FAQ
Answers to common setup and operating questions about Tasks — for the admin running it.
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Surveys App Overview Apps
How to set up and run employee surveys — audience, anonymity, recurring pulses, program surveys sent by events, courses, onboarding and exits, results, the weekly digest and the...
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Surveys FAQ FAQ
Answers to common setup and operating questions about Surveys — for the admin running it.
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Shifts & Scheduling App Overview Apps
How to set up and run Shifts & Scheduling — creating schedules, assigning shifts, managing teams, and configuring compliance rules.
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Shifts & Scheduling FAQ FAQ
Answers to common setup and operating questions about Shifts & Scheduling — for the admin running it, and the swap, give-away, pickup and call-out questions employees ask.
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Shift Marketplace App Overview Apps
How to set up and run the Shift Marketplace — listing, picking up, trading, and offering shifts between employees with configurable approval workflows.
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Shift Marketplace FAQ FAQ
Answers to common setup and operating questions about Shift Marketplace — for the admin running it.
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Service Desk FAQ FAQ
Answers to common setup and operating questions about Service Desk — for the admin running it, the managers who approve, and the employees who file requests.
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Search FAQ FAQ
Answers to common questions about Search — filters, exact phrases, external sources, saved-search alerts, limits, and what to do when a search does not find what someone expected.
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Portals App Overview Apps
Central hub for managing every public-facing portal in your organization — catalog, branding, custom domains, identity recovery, security signals, and analytics.
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Portals FAQ FAQ
Answers to common setup and operating questions about Portals — for the admin running it.
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Share FAQ FAQ
How Share sends a ticket, course, lesson, page, wiki, post, recognition or other record to a colleague, a chat, a text, or a Teams, Slack, MangoApps Hub or MCP place — and how t...
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Mobile — What Employees Get System Features
How mobile access works for employees — native apps, mobile web, auto-redirect, login, app grid, dashboard widgets, branding, and what admins control.
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Account Setup at First Sign-In FAQ FAQ
Answers about the first sign-in account setup steps and Onboarding Settings — for the employee walking them, the manager waiting on a new hire, and the admin running them.
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Account Setup at First Sign-In System Features
What a new person is asked the first time they sign in, how an admin chooses which steps appear in Onboarding Settings, and where to see who has not finished.
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Password Manager App Overview Apps
How to set up and run Password Manager — personal vaults, team credentials, categories, security health, breach checks, sharing, and offboarding.
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Muscle Memory App Overview Apps
How Muscle Memory distills operational outcomes into evidence-backed lessons your organization recalls automatically — setup, concepts, and settings.
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Muscle Memory FAQ FAQ
Answers to common setup and operating questions about Muscle Memory — for the admin running it.
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Mango Spend App Overview Apps
How Mango Spend handles employee expense reimbursements, company-card receipts, vendor invoices, and pre-approvals — setup, concepts, and admin operations.
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Mango CS FAQ FAQ
Answers to common setup and operating questions about Mango CS — for the admin running it.
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Leader Rounds FAQ FAQ
Answers to common setup and operating questions about Leader Rounds — cadence, the due list, the stoplight ledger, themes, reminders, and what employees see.
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Interview Hub App Overview Apps
How to set up and run Interview Hub — scheduling, availability, question banks, scorecards, and candidate self-scheduling.
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HR Files FAQ FAQ
Answers to common setup and operating questions about HR Files — for the admin running it.
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Forms App Overview Apps
How to set up and run Forms — building form templates, configuring approval workflows, managing submissions, and governing AI and mobile features.
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Forms FAQ FAQ
Answers to common setup and operating questions about Forms — for the admin running it.
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Field Service Suite App Overview Apps
How to set up and run Field Service Suite — work orders, dispatch, estimates, invoicing, service agreements, and optional modules for fleet, pricebook, GPS, accounting sync, and...
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Compensation Management App Overview Apps
How to set up and run Compensation Management — pay records, approval workflows, pay grades, policies, and analytics.
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Compensation Management FAQ FAQ
Answers to common setup and operating questions about Compensation Management — for the admin running it.
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Company Store Apps
How the Company Store works — catalog setup, points redemption, payment modes, approval holds, spend budgets, regions, fulfillment, and notifications.
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Company Store FAQ FAQ
Answers to common setup and operating questions about Company Store — for the admin running it.
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Catch up after time away How-To
Back from a day off or a long shift: find what's new in Chat, what mentions you, and the threads you follow, and let Ask AI catch you up on a conversation privately.
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Chat App Overview Apps
How to set up and run the Chat app — real-time direct messages, group chats, channels, and the in-chat Ask AI assistant.
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Bookings App Overview Apps
How to set up and run Bookings — reserve rooms, desks, parking, lockers, and equipment, track occupancy, and respond to emergencies.
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Benefits Management App Overview Apps
How to set up and run employee benefit plans, open enrollment, qualifying life events, COBRA, ACA compliance, and carrier connections in the Benefits Management app.
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Benefits Management FAQ FAQ
Answers to common setup and operating questions about Benefits Management — for the admin running it.
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Settings Hub & Navigation Business Configuration
How the Settings Hub, admin sidebar, and sidebar app rail work — searching settings, browsing by category, the apps on the rail, and finding any admin surface.
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Business Profile & General Settings Business Configuration
How to set your organisation's legal and operating details, work days, languages, operating countries and notification channels — and where branding is set.
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Brand & Theme Business Configuration
How to give the workspace your brand — colors, logo and favicon, fonts, the sign-in page, the left navigation and the phone's colors — and how readable colors, Restore, Reset, E...
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Training App Overview Apps
How to set up and run Training: courses, learning paths, quizzes, certificates, enrollment automations, retakes and attempt history, compliance reporting, learner ratings and Q&...
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Maintenance, Lockdowns & Suspended Accounts System Features
Why the site shows a maintenance page, a read-only banner or a suspended notice, when it comes back, whether you sign in again, and how super admins run maintenance windows and ...
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What Your Employees See System Features
The personal surfaces every employee lands on — dashboard, Notifications and its Waiting on you list, My Stuff hub, profile, bookmarks, drafts, notes, trash, AI Home, and accoun...
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Reach whoever is on shift right now How-To
Get a message to the person working a role right now — the shift lead at a store, whoever is in charge on a unit — without knowing who that is today: Message who's on shift, On ...
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Messaging yourself in Chat How-To
Your own conversation in Chat, titled with your name and "(you)": how to open it, what it is good for, what it leaves out, which company rules still apply, and when another tool...
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Chat FAQ FAQ
Answers to common setup and operating questions about Chat — for the admin running it.
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Answer what's waiting on you without leaving Chat How-To
Approvals, Must-Reads, things to sign and other asks waiting on you arrive in Chat's Needs you conversation as cards you can answer or open there — and how to turn them on or of...