All Articles
236 articles, sorted by most recent
-
Recognition FAQ Faq
Answers to common setup and operating questions about Recognition — allowances, budgets, award programs, anti-gaming controls, visibility, and kiosk mode.
-
Enabling Apps, Licences & Plugins Business-configuration
How a tenant admin enables, configures, publishes, and controls access to apps in MangoApps — licensing, visibility rules, pinning, app admins, and the App Builder plugin surface.
-
Apps & Licensing FAQ Faq
Answers to common setup and operating questions about enabling apps, licensing, publishing, visibility rules, pinning, plugins, and app administration — for the admin running it.
-
Billing & Subscription Business-configuration
How a tenant admin views and manages billing — contract and plan details, payment methods, invoices, consumable credits, AI usage budgets, and voice AI metering.
-
Sample Data — Loading and Clearing Business-configuration
How to seed realistic demo data across every app in a tenant, inspect what exists, clear it without touching real records, and use the in-app buttons on individual app settings ...
-
Security & Sign-On FAQ Faq
Answers to common setup and operating questions about password policies, two-factor authentication, SSO, session timeouts, and authentication logging — for the admin running it.
-
Service Accounts & API Credentials Business-configuration
How to create and manage non-human service accounts, issue and rotate API tokens, and enforce IP and device restrictions.
-
Agent Workflows — AI Playbooks System-features
How to build, run, and automate AI playbooks — reusable multi-step action sequences that span apps and run on demand or on a schedule.
-
Background Tasks & Job Monitoring System-features
How the platform-wide background task tracker works — progress monitoring, cancellation, export downloads, and email notifications for imports, exports, and bulk operations.
-
AI Consoles System-features
The per-solution control surface where admins monitor what the AI handled, approve pending actions, and set the autonomy dial for each AI-First Solution.
-
AI Front Office FAQ Faq
Answers to common setup and operating questions about AI Front Office — for the admin running it.
-
AI Front Office App Overview Apps
How to set up and run AI Front Office — the AI receptionist, online booking, dispatcher queue, and win-back campaigns for service businesses.
-
AI Operations — Pausing, Approvals & Agent Health System-features
The admin hub for governing autonomous AI agents — pause and resume domains, review pending actions, monitor agent health, configure trust levels, and manage approval workflows.
-
AI Operations FAQ Faq
Answers to common setup and operating questions about AI Operations — pausing agents, approvals, trust levels, limits, and troubleshooting.
-
Asset Pro FAQ Faq
Answers to common setup and operating questions about Asset Pro — for the admin running it.
-
Asset Pro App Overview Apps
How to set up and run Asset Pro — IT asset inventory, assignment tracking, software license management, maintenance scheduling, and depreciation.
-
Benefits Management FAQ Faq
Answers to common setup and operating questions about Benefits Management — for the admin running it.
-
Benefits Management App Overview Apps
How to set up and run employee benefit plans, open enrollment, qualifying life events, COBRA, ACA compliance, and carrier connections in the Benefits Management app.
-
Bookings FAQ Faq
Answers to common setup and operating questions about Bookings — for the admin running it.
-
Bookings App Overview Apps
How to set up and run Bookings — reserve rooms, desks, parking, lockers, and equipment, track occupancy, and respond to emergencies.
-
Chat FAQ Faq
Answers to common setup and operating questions about Chat — for the admin running it.
-
Chat App Overview Apps
How to set up and run the Chat app — real-time direct messages, group chats, channels, and the in-chat Ask AI assistant.
-
Classifieds FAQ Faq
Answers to common setup and operating questions about Classifieds — for the admin running it.
-
Classifieds App Overview Apps
How to set up and run the internal Classifieds marketplace — categories, moderation, expiration, and settings.
-
Compensation Management FAQ Faq
Answers to common setup and operating questions about Compensation Management — for the admin running it.
-
Compensation Management App Overview Apps
How to set up and run Compensation Management — pay records, approval workflows, pay grades, policies, and analytics.
-
Compliance Administration Business-configuration
The admin Compliance section — work-hour limits, rest periods, jurisdiction mapping, labor law enforcement, gap analysis, and audit trails.
-
Audit Logs & Activity History Business-configuration
Four audit log surfaces — System, API, Compliance, and Employment Law — that record who changed what, when, and why across the platform.
-
Content Governance FAQ Faq
Answers to common setup and operating questions about Content Governance and Content Moderation — for the admin running it.
-
Labor & Employment Law Rules Business-configuration
How the platform tracks wage, overtime, break, scheduling, and minor-work rules per jurisdiction, keeps them current through legal updates, and enforces them in shift assignment.
-
Labor Law Rules FAQ Faq
Answers to common setup and operating questions about Labor & Employment Law Rules — for the admin running it.
-
Bot Connect FAQ Faq
Answers to common setup and operating questions about Bot Connect — for the admin running it.
-
Bot Connect Overview Apps
How to register an external chatbot and surface it inside MangoApps — in Ask AI, a pop-up, a full-page tab, or a Home widget.
-
MangoApps Console FAQ Faq
Answers to common setup and operating questions about the MangoApps Console — for the operator running it.
-
MangoApps Console Business-configuration
The platform-wide system administration portal — managing tenants, billing, apps, AI, operations, and compliance from a single console with role-based access and granular permis...
-
Contests FAQ Faq
Answers to common setup and operating questions about Contests — for the admin running it.
-
Contests App Overview Apps
How to set up and run time-boxed competitions — metric-driven, manually scored, photo/story submissions, or pick'em predictions — with team or individual standings and prizes.
-
Drive FAQ Faq
Answers to common setup and operating questions about Drive — for the admin running it.
-
Drive App Overview Apps
How to set up and run Drive — personal and shared drives, file sharing and versioning, external links, file requests, branding, and AI agents.
-
People (Employee Data Management) FAQ Faq
Answers to common setup and operating questions about People (Employee Data Management) — for the admin running it.
-
Field Service Suite FAQ Faq
Answers to common setup and operating questions about Field Service Suite — for the admin running it.
-
Forms FAQ Faq
Answers to common setup and operating questions about Forms — for the admin running it.
-
Forms App Overview Apps
How to set up and run Forms — building form templates, configuring approval workflows, managing submissions, and governing AI and mobile features.
-
Guest Pass FAQ Faq
Answers to common setup and operating questions about Guest Pass — for the admin running it.
-
Guest Pass App Overview Apps
How to set up and run Guest Pass — visitor pre-registration, check-in, digital badges, watchlist screening, and host notifications.
-
HR Files FAQ Faq
Answers to common setup and operating questions about HR Files — for the admin running it.
-
HR Files App Overview Apps
How to set up and run HR Files — storing employee documents, controlling who sees them, managing approvals, tracking retention, and keeping an audit trail.
-
Ideas FAQ Faq
Answers to common setup and operating questions about Ideas — for the admin running it.
-
Ideas App Overview Apps
How to set up and run the Ideas app — lifecycle stages, campaigns, RICE scoring, review panels, and workspace settings.
-
Inspections FAQ Faq
Answers to common setup and operating questions about Inspections — for the admin running it.