All Articles
236 articles, sorted by most recent
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Contests FAQ Faq
Answers to common setup and operating questions about Contests — for the admin running it.
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MangoApps Console Business-configuration
The platform-wide system administration portal — managing tenants, billing, apps, AI, operations, and compliance from a single console with role-based access and granular permis...
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MangoApps Console FAQ Faq
Answers to common setup and operating questions about the MangoApps Console — for the operator running it.
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Bot Connect Overview Apps
How to register an external chatbot and surface it inside MangoApps — in Ask AI, a pop-up, a full-page tab, or a Home widget.
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Bot Connect FAQ Faq
Answers to common setup and operating questions about Bot Connect — for the admin running it.
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Labor Law Rules FAQ Faq
Answers to common setup and operating questions about Labor & Employment Law Rules — for the admin running it.
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Labor & Employment Law Rules Business-configuration
How the platform tracks wage, overtime, break, scheduling, and minor-work rules per jurisdiction, keeps them current through legal updates, and enforces them in shift assignment.
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Content Governance FAQ Faq
Answers to common setup and operating questions about Content Governance and Content Moderation — for the admin running it.
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Audit Logs & Activity History Business-configuration
Four audit log surfaces — System, API, Compliance, and Employment Law — that record who changed what, when, and why across the platform.
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Compliance Administration Business-configuration
The admin Compliance section — work-hour limits, rest periods, jurisdiction mapping, labor law enforcement, gap analysis, and audit trails.
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Compensation Management App Overview Apps
How to set up and run Compensation Management — pay records, approval workflows, pay grades, policies, and analytics.
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Compensation Management FAQ Faq
Answers to common setup and operating questions about Compensation Management — for the admin running it.
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Classifieds App Overview Apps
How to set up and run the internal Classifieds marketplace — categories, moderation, expiration, and settings.
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Classifieds FAQ Faq
Answers to common setup and operating questions about Classifieds — for the admin running it.
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Chat App Overview Apps
How to set up and run the Chat app — real-time direct messages, group chats, channels, and the in-chat Ask AI assistant.
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Chat FAQ Faq
Answers to common setup and operating questions about Chat — for the admin running it.
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Bookings App Overview Apps
How to set up and run Bookings — reserve rooms, desks, parking, lockers, and equipment, track occupancy, and respond to emergencies.
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Bookings FAQ Faq
Answers to common setup and operating questions about Bookings — for the admin running it.
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Benefits Management App Overview Apps
How to set up and run employee benefit plans, open enrollment, qualifying life events, COBRA, ACA compliance, and carrier connections in the Benefits Management app.
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Benefits Management FAQ Faq
Answers to common setup and operating questions about Benefits Management — for the admin running it.
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Asset Pro App Overview Apps
How to set up and run Asset Pro — IT asset inventory, assignment tracking, software license management, maintenance scheduling, and depreciation.
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Asset Pro FAQ Faq
Answers to common setup and operating questions about Asset Pro — for the admin running it.
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AI Operations FAQ Faq
Answers to common setup and operating questions about AI Operations — pausing agents, approvals, trust levels, limits, and troubleshooting.
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AI Operations — Pausing, Approvals & Agent Health System-features
The admin hub for governing autonomous AI agents — pause and resume domains, review pending actions, monitor agent health, configure trust levels, and manage approval workflows.
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AI Front Office App Overview Apps
How to set up and run AI Front Office — the AI receptionist, online booking, dispatcher queue, and win-back campaigns for service businesses.
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AI Front Office FAQ Faq
Answers to common setup and operating questions about AI Front Office — for the admin running it.
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AI Consoles System-features
The per-solution control surface where admins monitor what the AI handled, approve pending actions, and set the autonomy dial for each AI-First Solution.
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Background Tasks & Job Monitoring System-features
How the platform-wide background task tracker works — progress monitoring, cancellation, export downloads, and email notifications for imports, exports, and bulk operations.
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Agent Workflows — AI Playbooks System-features
How to build, run, and automate AI playbooks — reusable multi-step action sequences that span apps and run on demand or on a schedule.
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Service Accounts & API Credentials Business-configuration
How to create and manage non-human service accounts, issue and rotate API tokens, and enforce IP and device restrictions.
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Security & Sign-On FAQ Faq
Answers to common setup and operating questions about password policies, two-factor authentication, SSO, session timeouts, and authentication logging — for the admin running it.
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Sample Data — Loading and Clearing Business-configuration
How to seed realistic demo data across every app in a tenant, inspect what exists, clear it without touching real records, and use the in-app buttons on individual app settings ...
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Billing & Subscription Business-configuration
How a tenant admin views and manages billing — contract and plan details, payment methods, invoices, consumable credits, AI usage budgets, and voice AI metering.
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Apps & Licensing FAQ Faq
Answers to common setup and operating questions about enabling apps, licensing, publishing, visibility rules, pinning, plugins, and app administration — for the admin running it.
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Enabling Apps, Licences & Plugins Business-configuration
How a tenant admin enables, configures, publishes, and controls access to apps in MangoApps — licensing, visibility rules, pinning, app admins, and the App Builder plugin surface.
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Recognition FAQ Faq
Answers to common setup and operating questions about Recognition — allowances, budgets, award programs, anti-gaming controls, visibility, and kiosk mode.