Why Enterprise Social Networks Are Replacing Email

Email has created an overload of unnecessary communication. According to Radicati Group, on average, corporate email users send and receive an estimated 117 emails per day. With this vast number of messages demanding our attention, email clients haven’t adapted to the increase in traffic, leaving inboxes full of ignored messages. This information overload has become a drain on employee productiviy, and a huge amount of valuable company knowledge is locked up in emails and inaccessible to other employees. In this blog we’ll highlight how enterprise social networks can help simplify work the inadaquicies of email. 

Centralized Data Repository

Unlike email, where all data is sent from sender’s mail client to receiver’s inbox, your enterprise social network can maintain data in its data center and make them accessible by multiple people at multiple end points making it a good replacement. Team Collaboration is easier because there exists a place in the virtual page where people can come to find out context and history. No more forwarding of emails with attachments to share context. They will be more visible and more accessible; no longer buried in individual accounts.

Thanking a colleague

Post it on your colleagues wall, send a badge or update as your status, it not only gives visibility to your colleague for his expertise but also helps build an internal reputation & motivation. Had this been over e-mail, you would have been involved in CCing team members, & forwarding it which eventually gets lost in the clutter & some may even end up deleting it.

Assigning a task to a team member

Enterprise social networks allows you to create, assign, manage & organize your tasks which is a great replacement for email since it does not have these features. Once organized, your workload stays manageable, you move through your task in a prioritized order and any team member can see what you’re working on rather than e-mail threads going back and forth on due date and task completion.

Creating a presentation or working on a collaborative document

Another email replacing feature Typically we would shoot an e-mail with the draft attachment, requesting input from colleagues/team which results in multiple versions, back & forth of e-mails & lots of time consumed in integrating the input/feedback. Whereas uploading the file on your enterprise social network & making them the editors would allow them to directly update sections as required.

Brainstorming With Team Members

There are meetings & then meetings about the meetings, most enterprise’s would agree that meetings are real productivity killers & can be controlled by simply posting a blog or wiki about the barnstorming/meeting session to the team, ask them for their feedback & integrate the comments or allow co-authoring by the colleagues so that they can go in and update sections as required. You could easily save on lots of time, back & forth of e-mails, team members can easily add ideas, the whole team views all new ideas and comments, No e-mails required. The content stays in community for new team members to view and contribute

It was just a short time ago when email was the backbone of nearly all communications today enterprise social networking software like MangoApps Social Intranet or their Team Collaboration software is increasingly becoming the backbone of business communications. We don’t anticipate email going away rather email will be used as a notification tool to alert users. However In the long-term, there appear to be generational shifts away from email usage. More and more real collaboration will happen on virtual space where all data is available along with the latest relationship graph. There will be an increasing shift to virtual work space, be it enterprise social network or team collaboration software.

What are some tasks that you do differently using social tools? Let us know how you work differently using social tools both inside & outside of the company.