How to Delete Users from Your Mangoapps Domain?

The MangoApps admin may want to delete user completely from the domain to meet the requirement of the company’s security and compliance policy.
MangoApps provides admin with the feature of permanently deleting a user account from the domain.
User deletion under Admin portal
Below are the steps to Delete a user from MangoApps:
a. Navigate to the Admin portal.
b. […]

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How to Use Mangoapps As an Saml Provider?

MangoApps as IDP
MangoApps can be configured as an IDP, i.e. if your applications understands SAML then it can be configured to authenticate users via MangoApps. Below are the steps to perform the configuration:
Configuring SAML Apps in MangoApps
1. Navigate to the Admin Portal.
2. Navigate to Integration > SAML Apps.
3. Click on tab ‘Create a New Tab‘

4. Below are the […]

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How to Use Mangoapps As an Oauth 2.0 Provider?

I. Introduction
MangoApps is now a standards-compliant OAuth 2.0 Authorization Server supporting the OAuth 2.0 framework (RFC 6749) and Bearer Token Usage (RFC 6750) specifications. MangoApps supports two types of OAuth 2.0 tokens – Authorization Code and Implicit. You can use any OAuth 2.0 or HTTPS client library to connect with MangoApps
II. OAuth Roles

Resource Owner: MangoApps User – The resource owner is the user […]

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How Do I Integrate Adfs 2.0 with Windows Authentication

This document describes how to configure Active Directory and Active Directory Federation Service (AD FS) Version 2.0 in order to enable it to use WIndows Authentication on MangoApps, which allows users to log in with their Microsoft Windows Logon and not be prompted for credentials.



AD FS Version 2.0  installed and configured with MangoApps Domain as […]

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How Do a Network Admin Invite Users Without an Existing Email Address?

In a scenario when you like to invite users e.g. contractors, students, temporary staff, factory workers, etc who do not have a valid email address yet want them to access MangoApps as Network users, you can set them up from the admin portal. Here are the steps to setup the same;
As a network admin enable the “Invite Settings” […]

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How Do Network Admins Edit the Settings for Project/group Creators?

A Network admin can control the Project/Group creator settings from Admin Portal > Users > Admin Roles > Team Admin > Permissions Tab

Manager Modules – User would be able to create a project/group however would not be able to Add/Remove modules
Edit Dimensions – Project/Group dimensions can be controlled.
Edit Zendesk Settings – Zendesk control
Edit Guest settings
Invite […]

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How Do I Transfer Team Owner Rights of a Team in Mangoapps?

In the event of an employee leaving the company or change of roles or in any given situation, the admin may need to transfer the owner rights of a Team(Department/Group/Project). The new team owner should be an existing member of the team. An admin can change the owner of the team from the user portal as […]

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How Do I Integrate Adfs?

MangoApps supports single sign-on (SSO) logins through SAML 2.0. A SAML 2.0 identity provider (IDP) can take many forms, one of which is a self-hosted Active Directory Federation Services (ADFS) server. ADFS is a service provided by Microsoft as a standard role for Windows Server that provides a web login using existing Active Directory credentials. The steps […]

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How Do I Integrate Secureauth?

MangoApps integration with SecureAuth lets your users log into MangoApps with the same credentials that they use to log into other cloud-based apps.
These steps will guide you through setting up the Single Sign-On functionality between SecureAuth and MangoApps;
1. Login to MangoApps and navigate to the admin portal then click on Integration -> Single Sign-on -> SAML
2. Click on the check box “Allow […]

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How Can a Network Admin Reset Password for a User?

MangoApps network admin has the ability to reset the password of an existing MangoApps user from Admin Portal. Here are the steps:
1. Go to Admin Portal
2. Click “Users” from left navigation and select “Manage Users from secondary navigation.
3. Search the user using the correct filter.
4. Check the box next to the user name.
5. click “User […]

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How Can the Network Admin Control Who Creates New Projects & Groups on the Domain?

The network capability to control who can create new projects & new groups on the domain. Only users who have been  assigned a project creator or a group creator role are allowed to create new projects or groups. Refer instructions here to setup Project/Group creators;

 Navigate to the admin portal -> Users -> Admin Roles
Click the Project or Group creator link from the […]

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How Do I Add More Fields on User Profile?

The network administrator on the MangoApps domain can create additional fields to be visible on the user’s profile. This is ideal when you would like to add more fields specific to your organizational requirements. Refer steps here to add fields;
1. Navigate to the admin portal then click on Admin > Modules > People
2. Click on ‘Setup Custom Field’

3. Click […]

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What is an Administrator (aka Admin)? Can We Have Multiple Admins? How Do I Give Someone Admin Access?

Your MangoApps network has administrator (admin) users, network users and guest users
Administrators automatically are granted rights to log into the admin portal, the central location for most admin capabilities. On the user portal admins have special rights like editing ideas and approving their own join requests to private groups, projects and events. Admins automatically become owners […]

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How Do I Invite Someone to Mangoapps?

Quickly and easily invite someone to MangoApps from “People” from the left navigation bar → “Invite New People” from the top right hand

Click the “Directory” → “Invite Colleagues” menu item.
It’s required to specify their “Email ID” and optionally type their “First Name” and “Last Name” in the text boxes. Additionally, you may type an invitation […]

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Admin Portal User Status Values

In the Admin Portal, manage your users by going to “Users” -> “Manage Users”. In the user list you could see a few different values for the “Status” column including:

A user that has logged in at least once and can participate in MangoApps communication.
A user that has never logged in to MangoApps because their invitation […]

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How Do I Deactivate Users from Logging in to Mangoapps?

MangoApps recognizes that users leave or are terminated from organizations. As such there are a few ways to remove MangoApps access from the different types of users in your domain. We’ve broken this article down into those 3 ways:

Network Users
Guest Users
How to Activate

Network Users and Guests
To disable users from being able to log into MangoApps, […]

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How Can I Convert a Network User to a Guest User in Mangoapps?

There’s a series of steps you can follow using just the “deactivate” tool in the Admin Portal to re-add a user as a guest user after changing the email of the user you accidentally added as a network user.

Go to the admin portal.
Click on  “Users” -> “Manage Users”:

Search for the person you’re looking for.
When you find […]

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How Does Saml Sso Work in Mangoapps?

This article covers the current level of support for SAML SSO in MangoApps. Each section can be accessed through the Table of Contents link.

What is SAML SSO?
What providers are supported for SAML SSO?
How do I connect MangoApps to SAML SSO?

What is SAML SSO?
Security Assertion Markup Language (SAML) is an XML standard that allows secure web […]

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What’s the Difference Between Admin, Network, Guest and Public Users?

Administrators automatically are granted rights to log into the admin portal, the central location for most admin capabilities.
On the user portal admins have special rights like editing ideas and approving their own join requests to private groups, projects and events. Admins automatically become owners to documents in projects they are a part of.
Network users can […]

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Why Should I Define Admin Roles in My Domain?

Admin Roles granularly define the capabilities that Admins have to affect domain-wide functionality. Below is a table showing all of the roles that the different admins have access to. Domain admins can turn off or on different functionality across the MangoApps domain.

Admin Capability
Domain Admin
Organization Admin
Intranet Admin
Team Admin

Domain Management

Intranet Management

User Management

Team Management

Files Management

Ideas Management

Security Management

Integrations Management

Apps […]

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How Can Network Admins Configure Team Admins’ Permissions?

To configure the Team Admin permissions as a network admin:

Go to the Admin Portal.
Choose “Users” -> “Admin Roles”.

Choose the “Team Admin” from the left-side menu then click “Permissions” tab. Click “Edit Permissions” to make changes

When you’re finished making edits, click the “Save Changes” button at the bottom of the page.

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How Do I Invite Users by Importing from a Csv File?

If the network admin wants to invite a list of large number of users to the portal, then he can do it by using the “Import CSV” feature in MangoApps.
Steps to import users from CSV
I. Creating a CSV file
To invite users by importing them from a CSV file, first you need to create a CSV file with […]

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How Can an Admin Update a User’s Email Address?

When a user’s name changes because of marriage, divorce, or legal name change, it sometimes becomes necessary to change that user’s email address. This article helps MangoApps administrators change user’s email address without creating a new user or losing any content that has been contributed. Follow the steps below to change a users email address […]

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What Sections of the Profile Can I Turn off in My Domain?

Administrators can turn off almost every section of the user profile so that domain members cannot enter or view the information in that section. To turn off sections of users profiles:

Navigate to the Admin Portal.
Go to Module > People
Click on ‘Full Profile’ tab, uncheck the sections that you would not want to visible on user profile […]

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How Do I Convert a Guest User to a Network User?

To convert a guest user to a network user:

Go to the Admin portal
Click on “Users” -> “Manage users” to show the list of all users.
Find the guest user that you want to convert and place a check mark in the box next to their name.
From the “User Tools” menu, choose “Convert to Network User”.

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How Do I Create Administrators in Mangoapps?

Administrators in MangoApps can be either “Network Administrators” or “Team(Department, Group, Projects) Administrators”. Each has distinct privileges over normal users in MangoApps. This article covers how to create both types of administrators and their special privileges.
Network Administrators
How do i create a new network administrator?
Network Administrators are superusers of the entire domain so careful thought should […]

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How Can I Invite Users to My Domain?

You can invite new people to your domain as Network Users or Guest Users. First some comments about Network and Guest Users. Then instructions on how to invite Network and Guest Users to your domain:
What is a network user?

Network Users count towards the number of paid users in your domain
Network Users have access to the […]

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What Types of User Permissions Does Mangoapps Support?

MangoApps supports 3 Domain User Permission levels. Additionally, MangoApps allows teams 3 different member types. User permissions at the team level do not override or apply to user permissions at the domain level. Domain permissions and team permissions are independent.
Domain User Types

Creator / Administrator
Domain Administrators have complete access to content, users, groups, projects, and related […]

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How Are Guest Users Different Than Network Users in Mangoapps?

Guest Users are different than Network Users in MangoApps in the following ways:

Guest Users do not count towards your monthly or yearly subscription cost.
Guest Users are restricted to communications within the projects or groups they have been invited to.
Guest Users are Out-of-Network users with external email address domains.
Guest Users cannot follow any colleague within MangoApps
Guest […]

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What is a Guest User in Mangoapps?

Guest Users in MangoApps are non-paid members of groups and projects. Invitees become Guest Users in MangoApps by being invited to a group or project by Network Users. Guest can never be invited to a Department. Guest users do not have access to the proprietary information that the domain is communicating about outside of the […]

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Using Ldap or Active Directory Authentication in Mangoapps

As part of your MangoApps Enterprise subscription, your users can be authenticated through LDAP and Active Directory. This article will step you through the process by answering:

Where can I find the LDAP configuration settings in the Admin Portal?
What do all the fields mean in Step 1 of the LDAP configuration Page?
For Step 2 of Configuration, […]

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How Can I Leave a Team in Mangoapps?

Yes, you can leave teams (groups, projects or departments). There are a couple of scenarios to consider when removing yourself from a team:

Am I the creator or last admin of the team?
Am I a member and NOT the creator or last admin of the team?

Am I the creator or last admin of the team?
If you […]

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