The best practices for mentioning a colleague in MangoApps can be covered by answering the following questions about the mention feature. By the end of the article you’ll know the answers to:

What is a mention in MangoApps?

Mentions in MangoApps is a way to include a hyperlink to a person’s profile in a feed you’re writing that concerns them. The mentioned user will be able to see them under  “My Mentions” and see that they have been mentioned in your feed. Mentions are a good way to draw a specific user’s attention the particular feed. Mentioning someone in feeds improves feed visibility.

When should I use mentions in MangoApps?

Use a mention any time you want the mentioned user to pay more attention to a particular feed than most other feeds. They’ll pay more attention because the mention will appear in their Mentions tab.

Where can I find my mentions in MangoApps?

In MangoApps web client, you can find mentions from your Inbox.

  1. Click the Mentions tab in Inbox.
  2. Unread mentions are marked with a blue dot. Once you have read the mention, you can click the blue do to mark it read.

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Can I get an email notification when I’m mentioned?

Yes, you can get an email when mentioned. To receive an email when mentioned set your email notifications with the help of the article here

What happens when a user that is not part of the group is mentioned?

Below is a table with 2 different scenarios for the 3 different permission types for Groups and Projects.

SCENARIO COUNT INCREMENTS? IN MENTION LIST? VIEWABLE?
NETWORK USER is mentioned in a PUBLIC group that they are not a member.
NETWORK USER is mentioned in a PRIVATE group that they are not a member.
NETWORK USER is mentioned in a SECRET group that they are not a member.
GUEST USER is mentioned in a PUBLIC group that they are not a member.
GUEST USER is mentioned in a PRIVATE group that they are not a member.
GUEST USER is mentioned in a SECRET group that they are not a member.
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