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Supervisor Hub

Schedules, approvals, huddles, safety and coaching for shift leads, in one place.

Start with the shift task in front of you

For Northstar shift leads and frontline supervisors

This fictional Northstar example brings shift guidance together for supervisors across multiple locations. Office and frontline roles may follow different local procedures, so check the guidance that applies to your team and location.

Shifts & Scheduling and Frontline Execution are the apps for doing the work. This site explains where to start; it does not replace app instructions or local operating procedures.

Go to a supervisor task

Choose the page that matches what you need to do.

Schedules & Coverage Open Shifts & Scheduling and review the coverage guidance. Approvals Use Frontline Execution for approval work available to your role. Running a Huddle Use a short, practical sequence to focus the shift. Safety on Shift Find the safety source and local reporting route. Coaching Your Team Prepare a specific, respectful coaching conversation.

Which app should I use?

Open the app and follow the options enabled for your role.

Shifts & Scheduling

Start here for schedule and coverage tasks supported by your Northstar role.

Check the schedule for the shift or team you supervise.
Use the app's available process for a coverage issue.
If a change needs approval, follow the applicable approval route.

Frontline Execution

Start here for approval work and frontline execution tasks configured for your role.

Review the request details before taking an available action.
If the request is missing or outside your authority, use the confirmed Northstar escalation route.
Do not treat this site as a record of an approval decision.