Report through your approved route

Use the reporting route your organization has designated. Your supervisor or the safety team can tell you which one applies to your site.

This page explains how to prepare a clear report. It does not accept reports and it does not track them. What happens after you report, and any updates you receive, follow the process of the approved route.

A general reporting sequence

  1. 1

    Find your approved route

    Ask your supervisor if you are not sure which route to use.

  2. 2

    Describe what you observed

    Stick to facts: what happened, where and when, and what you saw or heard.

  3. 3

    Answer the route's prompts

    Complete the questions the route asks, and say if you are unsure about something.

  4. 4

    Follow its instructions for updates

    Keep any reference the route gives you and respond if you are asked for more detail.

Details that help follow-up

You do not need to be certain of everything. Share what you know, and leave out sensitive personal details unless the route asks for them.

What happened

A short, factual account in your own words.

  • What you saw, heard or experienced
  • What you were doing at the time
  • Anything that seemed out of the ordinary

Where and when

Enough detail for someone else to find the place and time.

  • Date and approximate time
  • Site, area, vehicle or equipment involved
  • Who else was nearby, by role if you prefer

If you get stuck

Where do I find the reporting route?

Ask your supervisor or the safety team at your site. The site maintainer should keep a pointer to it on this page.

What if the route is unavailable?

Tell your supervisor or use your site's usual workplace channel, and make a note of the facts while they are fresh. Then report through the route once it is available.

Does reading this page file a report?

No. This page is guidance only. A report exists only once it has been submitted through the approved route.