Start supplier onboarding

Use Supplier Hub for onboarding work and confirm Northstar’s requirements before submitting information.

If a needed supplier is not available through the approved buying route, use Supplier Hub for supplier onboarding work. The steps below are illustrative; confirm required documents, review steps, and the correct handoff with Northstar’s procurement owner. This page does not create or submit an onboarding request.

Prepare an onboarding handoff

Illustrative sequence only; confirm Northstar’s required information, documents, and process before use.

  1. 1

    Explain the business need

    Record what the supplier will provide, the business reason, the intended location, and the employee role requesting the supplier.

  2. 2

    Check for an existing route

    Search the Procurement app and the confirmed supplier list to see whether an existing supplier or buying route meets the need.

  3. 3

    Confirm required supplier information

    Ask the procurement owner which supplier details and documents are required. Do not collect or send sensitive information through an unapproved channel.

  4. 4

    Use Supplier Hub

    Open Supplier Hub and follow the configured supplier onboarding process and its instructions.

  5. 5

    Wait for confirmation

    Do not purchase from the supplier until the applicable onboarding, approval, and availability confirmations are complete.

Details to prepare

Actual requirements depend on Northstar’s confirmed process and supplier type.

Request context

Prepare enough context for the procurement owner to assess and route the request.

  • Business need and goods or services requested.
  • Relevant Northstar location and expected delivery or service area.
  • Estimated spend, timing, and any recurring or time-sensitive requirements.

Supplier details and handoff

Confirm the approved method for collecting supplier information before asking a supplier to provide documents.

  • Use Supplier Hub for onboarding work when configured for your organization.
  • Follow the app’s prompts and the procurement owner’s instructions.
  • Wait for the applicable confirmation before purchasing.

Confirm the current process and help route

Confirm the process first

Northstar’s required documents, review steps, processing expectations, and escalation route must be confirmed by the procurement owner before this example is published as operational guidance.

  • Do not promise a completion time or imply approval is automatic.

If a request is blocked

If a request is blocked or the required route is unclear, contact the confirmed procurement owner through the organization’s established help channel.

  • Add an authoritative policy or help destination only after it has been verified.

Scope check

Confirm whether office and frontline employees, locations, or supplier types use different onboarding requirements.