Share one specific moment

A useful story helps a colleague picture what happened and why it mattered.

Pick one value and one moment

Choose one of the four values and describe a moment when you or a colleague showed it at work.

Include the key details

Include:

  • What was happening
  • The action someone took
  • What changed or became clearer afterward

Keep it concise and respectful

Avoid private customer or employee information, confidential business details, and sensitive incident details.

Use the right route for safety concerns

If you are describing a safety concern or incident, use the applicable local reporting route rather than this story page.

Prepare a story

These steps help you draft an example; they do not submit it.

  1. 1

    Choose a value

    Select Customers First, Safety Always, Own It, or Better Together.

  2. 2

    Describe the moment

    Write what happened, what action was taken, and why it mattered. Use a role rather than naming someone unless you have permission.

  3. 3

    Check before sharing

    Remove sensitive details and confirm you have permission to share any identifiable story, image, or quotation.

Recognize someone directly

For peer recognition, use the Recognitions app rather than treating this sample page as a submission form.

Open the Recognitions app in MangoApps and follow the recognition options available in your company setup. This template does not include an app link.

Before collecting stories

This sample site does not submit or publish stories. Before launch, Northstar must confirm the story-submission route, accountable owner, review and consent process, and how employees will hear what happens after they submit. If the route is a MangoApps Form, connect the approved form through the Forms app; no form or connection is configured here.

Confirm the official value descriptions and the examples’ fit across locations and roles. Review this site when the values, story process, or related guidance changes. The fictional stories on this template are examples only; replace them with approved content or remove them before publishing.