Route the issue to the role that can clarify it

Describe what you need to know and which location or item it concerns.

For location arrangements, start with the local move coordinator. For shared equipment, start with the team equipment coordinator. For help identifying a workplace destination, use the local move coordinator; for a team-area question, ask your team lead.

Include the location, destination or item, what you checked, and what remains unclear. Follow the response route stated in your location's approved move communications; this guide does not set a response time.

Choose the closest help route

These are responsibilities, not named individual contacts.

Local guidance

Location arrangements

The local move coordinator clarifies location-specific move information and routes corrections to the appropriate local owner.

  • Share the location and the relevant destination or instruction.
  • Point out the label or route detail that needs clarification.
Shared items

Team equipment

The team equipment coordinator helps track shared items whose ownership, handoff, or destination needs agreement.

  • Identify the item and its last known location.
  • Include the destination agreed for the transfer, if known.
Team coordination

Team area

Your team lead can clarify the team's area label or help identify which team resource owns a question.

  • Use the team or area name shown in local move information.
  • Describe the specific destination or team detail you need.

First-week questions

I cannot find a destination. What should I do?

Check the destination name against your location's text-based route information and map. If it remains unclear, ask the local move coordinator and include the label you searched for.

A shared item did not arrive. Who should I tell?

Contact the team equipment coordinator with the item's description, its last known location, and the agreed destination if one was recorded. Keep the question about that item separate from requests to change location arrangements.

Where do I find the arrangements for my location?

Use the approved move communication for your location. The central guidance on this site explains the general employee journey; it does not establish local dates or arrangements.

The route description and visual map use different labels. Which should I trust?

Do not guess between conflicting labels. Ask the local move coordinator to clarify the approved destination and route information.