Feel prepared before you arrive

A visit preparation guide for the fictional Northstar Services workplace. A few details from your host can make the first arrival easier.

An office workspace with shared tables and seating

Plan the visit

Getting here

  • Confirm the address and entrance
  • Check the approved travel and parking guidance

On arrival

  • Know who is expecting you
  • Confirm any visitor registration requirements

Working here

  • Find the spaces and facilities you need
  • Ask about accessibility arrangements in advance

Questions for your host

Questions for your host
Topic Ask before you travel
Arrival Which entrance should I use, and who should I ask for?
Working space Where will we meet, and what equipment should I bring?
Accessibility Who can help arrange the access or facilities I need?
Local guidance Where can I find the workplace’s current visitor and safety information?

Start with your host

Confirm the meeting point and how to contact the person expecting you. When you arrive, ask for an introduction to the spaces you will use and the local information you need. The photograph is an illustration of a workplace welcome area.

Reception area in a shared workplace

Before your first visit

What if my travel plan changes?

Tell your host as soon as you can, including the changed arrival time and whether the meeting plan needs to change.

What should I confirm before bringing a visitor?

Ask your host about the current registration process and any information the visitor needs before arrival.