Find references by claim stage
A navigation aid, not an approved claim-handling procedure.
Use these stage names to locate relevant approved material. The organization's current procedures and authorized case system govern case-specific work; this overview does not set claim actions, decision criteria, or timing.
The four stage labels
The labels organize reference topics. A claim may require local process guidance that this overview does not describe.
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1
Intake
Locate approved material about receiving and organizing a new claim.
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2
Assessment
Find references associated with gathering and reviewing claim information.
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3
Decision
Locate approved decision-process references; use authorized procedures for case-specific decisions.
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4
Closure
Find references associated with completing the organization's approved closing process.
Related site references
These authored site pages offer related orientation, not attached documents or organization-approved procedures.
Showing all 4 resources