Approval before handoff

Approval confirms that content is accurate, suitable for the named audience and zone, and has a defined review or retirement point. The responsible role then hands it off through the organization's configured publishing process.

A handoff record is not an automated schedule. Confirm separately how authorized publishers apply the approved item in the actual signage system.

From request to publishing handoff

Record the decision and the next review point.

  1. 1

    Submit a complete brief

    State the target zone, audience, message, owner, approver, requested display window, and retirement condition.

  2. 2

    Check completeness

    Return a brief with missing audience, ownership, or date details before review.

  3. 3

    Review accuracy and fit

    The approver checks that the message is current, understandable, and appropriate for that zone.

  4. 4

    Record the decision

    Note approval or requested changes, the approver role, and the decision date.

  5. 5

    Hand off and set review

    An authorized publisher uses the configured publishing process; the content owner tracks the agreed review or expiry date.

Completed sample content brief

Fictional example: a short visitor-arrival update for the reception zone.

Brief field Sample entry
Item title Visitor check-in reminder
Target zone and audience Reception welcome / visiting guests
Message Please check in at reception before proceeding to a meeting area.
Content owner role Workplace communications contributor
Approver role Communications approver
Requested display window 1–30 April 2026
Review date 24 March 2026
Retirement condition Retire after 30 April unless the zone owner approves a new date.

Make the request actionable

A useful brief tells the reviewer what to check and when the item stops being current.

Details Vague request Ready for review
Audience and zone Share the update Reception visitors / Reception welcome zone
Message or action Not stated Check in at reception before proceeding to a meeting area
Owner and approval Not stated Workplace communications contributor / Communications approver
Time boundary Not stated Review 24 March; requested window ends 30 April