Special considerations for Private Cloud and On-Premise Customers
One of the benefits of Private Cloud or On-Premise deployments is that you can decide how and when new releases happen to your environment giving you control over critical piece of software your users rely on.
To mitigate risk further, some of our enterprise customers choose to verify new major releases in a staging environment before it gets deployed to their production environment. The diagram below shows the general release process for customers with staging environment.
As we want you to enjoy all the latest and greatest enhancements in MangoApps, we follow an opt-out policy for upgrades. i.e. your environment will be upgraded (2 to 3 weeks after release notes and email from your CSM about the release) unless you explicitly ask us not to upgrade your environment. So, please do let your CSM know if you do not want your environment upgraded.