Are Your Stores Running Smoothly?
Retail staff often work on the go, without access to a computer, and spread out across different departments, preventing regular employee communication and making it difficult to stay in touch and understand store conditions in real time.
Without reliable access to a computer, using company intranets, submitting time off requests, viewing employee handbooks, arranging work schedules, utilizing company resources, and other should-be simple tasks are a serious challenge.
Retailers often struggle to create a strong company culture and corporate community, leaving employees at every level feeling unappreciated, undervalued, disconnected from upper management, and uninterested in store success.
Retail leadership and corporate employees tend to work at a different physical location than the regular store staff. Without dependable store communication, management is unable to quickly resolve conflicts and make informed decisions.
Retail brands depend on consistent customer experiences. But without streamlined communication, corporate employees never know if stores are receiving news, making changes, and providing customers with the experiences they expect.
How MangoApps Helps
Give teams the tools they need to work successfully and provide the best customer experience
- Allow employees easy access to store specific communications, tasks, and resources
- Share news, post updates and create employee engagement
- Access staff schedules on any device
Allow managers to stay in the know even when they’re on-the-go, ensuring informed and efficient decisions at all times.
- Hold teams accountable for their tasks
- Know where your teams stand or what requires immediate attention
- Highlight the most relevant messages from HQ
Ensure retail teams are adequately representing your brand and sharing customer feedback.
- Effectively illustrate guidelines, campaigns and promotion goals
- Drive higher sales by analyzing employee discussions and customer feedback
- Partner more successfully with sales by surveying team members
Setup retail locations for success by simplifying functionality to just what a particular store team needs
- Easily deploy, administer and manage
- Instantly add new locations or update existing areas
- Get more out of your IT budget
Track and recognize admirable teams, create company-wide announcements, and maintain a pulse of the employee base.
- Effortlessly share news, updates, videos, podcasts and other posts across the company
- Easily connect with all store and district managers
- Get first-hand view of what's working and what isn't
Native mobile apps for anytime, anywhere access
Easily connect all of your employees regardless of role or location. MangoApps' mobile apps deliver rich mobile user experience that interchanges seamlessly with the classic desktop experience.
Built-On a Powerful
MangoApps for retail is a comprehensive, modern, communications solution built specifically for the retail industry. Retailers love MangoApps because it creates a one-stop shop for all communications and information sharing. In addition, our modular architecture and enterprise-grade platform makes getting started simple and fast.
Customer Case Studies
Sampling of Retail Sector Customers
Drive engagement and efficiency
Average results across our customers measured using built-in Analytics & ROI calculator
Whitepaper: Connecting and empowering frontline workersFrontline employees are the foundation of every successful organization. Rather than working in an office or a corporate environment, frontline employees are in the action, and on the literal front lines of their industry. Frontline workers make up 70% of the world’s workforce and are the retail staff, hospitality crews, health care clinicians, machinist, and many other employees, that directly impact customer care and product success.