This article is the definitive guide to Organizations and Seats in MangoApps. The article is arranged by topics in the form of questions. Click any of the links below to be taken to the different topics for Organizations and Seats:

 

What is an Organization?

An Organization is a way to bucket users into groups for administrative purposes.  For example, suppose you want to delegate approval & administration of a set of users to someone, but do not want to make that person a full network administrator. You can create an Organization containing the users you would like to delegate approval & administration of and assign an Organization Administrator for that unit.

Similarly, if you have multiple companies under a holding company, you could create an Organization for each of your companies and delegate user administration to individual company contacts.

The organizational structure you define in MangoApps may not be the same as your corporate organizational structure (MangoApps recommends departments for that purpose). Each user belongs to one Organization unit and inherits the configuration settings associated with that Organization.

Organizations are different from departments in a few ways:

  • A user can belong to only one organization whereas a user can belong to multiple departments
  • Departments manifest themselves in the user portal and typically resemble your company structure, whereas organizations do not appear in the user portal and can be entirely different from your company structure.
  • In the future you will be able to enable and disable various MangoApps features as well as have greater visibility between organizations.

Where do I configure Organizations?

Organizations are configured from the Admin Portal from the “Users” -> “Organizations”.

 Organizations

What is the “Default Organization”?

The Default Organization is the single, top-level node. All other organizations that you create become “child” (sub-organization) nodes of the Default Organization.

Default Organization

The MangoApps Domain URL is uniquely tied to the Default Organization. No other sub organization can be created using the same “Domain”. All child organizations must use a different “Domain” URI.

 

What do all the settings in “Manage Organizations” mean?

 Organization settings

Organization Label:
(ONLY shows in the top-level “Default Organization”) In MangoApps, the word “Organization” will be replaced with the word or words you type in the “Organization Label” box.
Organization Name:
The “Holding” name or company name under which all other organizations will be created in the hierarchy.
Domain:
The URI, sometimes the email domain suffix, that the organization will be associated with.
Organization Admins:
An auto-complete box that allows for existing MangoApps users to be specified as Organization admininstrators.
Number of Seats Allocated:
The allocated number of users that can be approved to use MangoApps within the organization.
Allow creation of groups?
A “Yes” or “No” check box that tells whether groups can be created by users in that organization.
Parent Account?
A “Yes” or “No” check box that specifies whether the organization can have “child” sub-organizations or if it is the last “descendent” in the hierarchy.

 

What is a “Parent” organization?

A “Parent” organization is one that is allowed to have sub-organizations. The “Default Organization” is by default, a “Parent” organization.

 

How do I create a new “Child” organization?

To create a “Child” sub-organization, simply click the down-pointing arrow to pop open the drop-down menu, then choose “Add child organization” from the menu.

Child Org

 

How do I move organization to a new position in the hierarchy?

  1. Click on the organization that you want to move and choose “Move” from the menu.Move Org
  2. Then choose the hierarchy where the organization will be moved.Move Organization

 

Can I change the label from “Organization” to some other word?

Yes, in “Manage Organizations” when the “Default Organization” is selected, the first choice is “Organization Label.”. Change it to replace the word “Organization” in MangoApps with the word or words you choose.

 

What are “Seats”?

Seats are the allocated number of users that can be entitled (activated) to use MangoApps per organization. More than the number of seats can be assigned, but only the number of seats specified can be activated at once. If you’ve activated the maximum number of seats, you must first deactivate some of the existing seats before new seats can be activated.

 

Can I create more users in an organization than I have seats?

Yes, there can be more users in an organization than the allocated number of seats, but the maximum number of active seats cannot exceed the allocated number of seats.

 

Who can create organizations?

MangoApps Network Administrators create organizations. Organization administrators cannot create organizations.

 

How can seats be allocated?

To allocate seats, simply click on the organization then put a number into the “Number of Seats Allocated” box.

The maximimum number of seats that can be allocated is based on the number agreed upon for the “Default Organization”. The sum of all active seats in the Organization hierarchy cannot exceed the agreed upon maximum for your Shared Cloud, Private Cloud or On-Premise deployment.

 

How do invitations get approved in an organization?

Organizations invitations can be approved by Organization admins or Network admins. Upon approval, the seat becomes active and your available pool of seats that can be activated is decremented.

 

Does the organizational hierarchy restrict data between defined organizations?

Currently, the MangoApps Organizational Hierarchy does not restrict data between defined organizations. So organizations that aren’t directly in your hierarchy may have access to the public group data within that organization. It’s recommended that groups be private so that only invited users and network admins have access to the data.