What are the logs available to the Domain Admin?

List of Log Files
Domain Admins have access to the following logs in the MangoApps Admin Portal UI from under the “Security” module.

Audit Log: Many of the important actions like module enabling/disabling, change of user role, deletion of content etc are captured in this log
Mobile Log: Mobile device type (iPhone,  iPad or Android), device ID and the last access […]

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How is your data in MangoApps protected from Virus Threats?

In existing times, viruses are omnipresent threats and impacts machines and applications daily. At MangoApps, we ensure that such threats are handled and quarantined.
Below are the steps MangoApps takes to prevent viruses from spreading via download to other users or via MangoApps file sync:
1 – MangoApps doesn’t allow users to store/upload Executable(.exe) files to the […]

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Data Retention in MangoApps

As an admin, you can setup for how long the data will be retained in your domain. The default option is that data will be retained forever – It is only deleted when the admin or the user who posted the data deletes or archives it. You can, however, choose to specify a different auto-archival […]

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How can Network Admin configure Password Strength and Policy in MangoApps?

MangoApps allows ‘Network Admin’ to impose conditions on Password Strength & Policy from the Admin Portal for enhanced security.
This can be achieved by Navigating to ‘Admin Portal > Security > Password’.
Setup Password Strength
Increase the length and strengthen the complexity of the passwords your users are required to use to login. This makes it harder for […]

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MangoApps WCAG 2.0 compliancy

Web Content Accessibility Guidelines (WCAG) 2.0 covers a wide range of recommendations for making Web content more accessible. Following these guidelines will make content accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these.
For […]

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How to flag inappropriate content feeds in MangoApps?

There are instances when company employees posts inappropriate content in their social intranet which is against company policy. Organizations don’t want such feeds to be viewed by other employees. To address this, MangoApps provides a feature in which any feed content can be flagged by network or guest user if he/she finds the content inappropriate or against company […]

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How do I configure Usage Policy?

Usage policy dictates what is deemed to be appropriate internet browsing behavior in the workplace. This policy typically enforces time restrictions for employees when browsing the internet for non-work related tasks as well as stipulating what genres of sites they are allowed to browse. Having a usage policy, which can also be referred to as […]

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How do I configure Terms of Service?

MangoApps Terms of service (also known as terms of use or terms and conditions) are rules the network administrators can configure for every user on the domain to agree to and abide by in order to use the domain. Terms of service can also be merely a disclaimer, especially regarding the use of the domain. The terms of service will cover all users […]

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Configuring Hybrid Authentication

With Hybrid Authentication can you have some user’s login with the SSO provider you integrate your MangoApps domain with and some using email ID & password generated via MangoApps or both.
Hybrid authentication in MangoApps allows your users to login and register using the following providers;

LDAP/Active Directory
ADFS
Google Apps (OAUTH 2.0)
OneLogin
Centrify
Okta
SecureAuth
PingOne
Ilantus

E.g. Users can sign in to Active […]

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Two-factor Authentication in MangoApps

About Two-factor authentication
Enabling Two-step authentication
How Two Factor Authentication works once enabled
Steps to Reset TFA for Users (Admin function)
Recommended Authenticator apps
How to use PIN as the second factor for authentication on Mobile?
Accessing your MangoApps domain using PIN on mobile

About Two-factor authentication
Two-factor authentication (TFA) provides a more secure login process because when users try to sign in, they’ll […]

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How can admin expire all users’ active sessions?

As an added security measure, you can force all users on your domain to sign out in the Force Sign out section of your admin portal. Click on “Expire All Sessions Except Mine” to log all users out of MangoApps. This will ensure all users logged in from any client will be logged out, leaving […]

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How does SAML SSO work in MangoApps?

This article covers the current level of support for SAML SSO in MangoApps. Each section can be accessed through the Table of Contents link.

What is SAML SSO?
What providers are supported for SAML SSO?
How do I connect MangoApps to SAML SSO?

What is SAML SSO?
Security Assertion Markup Language (SAML) is an XML standard that allows secure web […]

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What is the MangoApps System & Information Security Policy?

Description of the MangoApps System & Information Security Policy
MangoApps customer data and information security is our highest priority. Our own success rides on the confidentiality, integrity, and availability of customers’ information. For that very reason, MangoApps is designed with an industry- leading policy for system and information security that addresses the needs of enterprise. The […]

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Why use the Terms of Use or Usage Policy widget?

Terms of service (also known as terms of use or terms and conditions) are rules the network administrators can configure for every user on the domain to agree to and abide by in order to use the domain. Terms of service can also be merely a disclaimer, especially regarding the use of the domain. The terms of service will cover all users who […]

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How do I change the permissions on a MangoApps document?

To change between “editor”, “viewer” and “owner” permissions per, you can:

As the owner of a document, network admin or the team admin, find the document that you want to change the permissions for.
Click on the document line item to bring up the menu where you can choose “Share Permissions”.

From the window that opens, choose “Change Permissions”.

For […]

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How is team privacy handled in MangoApps?

The concept of MangoApps Project Privacy settings will be explained through answers to a series of Frequently Asked Questions including:

What are the MangoApps Project Privacy Settings?
What MangoApps elements are governed by Project Privacy Settings?
Can I change Project Privacy Settings on established projects?
What steps are needed to create a Secret project?

What are the MangoApps Project Privacy […]

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What are various Mobile Security Features and Administration in MangoApps?

Your MangoApps domain will remain secure as users connect via their mobile devices. Mobile device management can be customized by the MangoApps Domain Administrator. To configure the settings for mobile security navigate to “Security” from the admin portal.
What mobile devices can be allowed or disallowed access?
All mobile devices including iPhone, iPad, Android, BlackBerry, and Windows Phone […]

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What Mobile Management Security features are available in MangoApps?

To manage Mobile Security Features, navigate to the Admin Portal then choose “Security” from the left navigation -> “Mobile Access” from secondary navigation.
MangoApps Administrators can configure and manage the following features in MangoApps:

Access
Independently configure whether the following device types can connect with the MangoApps server: iPhone, iPad, Android, BlackBerry and Windows Phone

Device Management
Each user that […]

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How do I set Team (Group, Project and Department) permissions?

To set a Team’s(Group, Project and Department) permissions

Navigate to Team from left hand navigation bar and choose the team which you wish to set permissions for.
Click Manage settings “3 dot” button and select “Edit ‘Team’ & Module Details”

Permissions
Specify who can join and view group’s content by making groups either “Public”, “Private” or “Secret”. The creator […]

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How do I restrict access to MangoApps based on IP address?

To help protect your organization’s data from unauthorized access, you can specify a list of IP addresses from which users can log in. Users outside of the specified login IP ranges cannot access the web portal.
While designating IP ranges will work on the web, there are a couple of downsides to this approach, including:

Mobile clients, […]

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What type of privacy settings can be applied to events?

The privacy settings that can be applied to events are:

Full Company
Anyone within the MangoApps domain can join the public event without an invitation
Private
Attendees to private events receive invitation from the event creator and the event name is shown on the public event calendar. Domain members may request to join private events and admins of the […]

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What is SSL and will it keep my communications absolutely secure?

“SSL” or “Secure Socket Layer” is a security protocol that provides internet communication privacy. The SSL protocol allows MangoApps to securely transmit data in order to prevent eavesdropping, tampering, or communications forgery. It is the same technology used by financial institutions and online shopping companies such as Amazon.com to keep your information safe and secure […]

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