A Team in MangoApps can have both network users and guest users. Guest users can be added to a team one at a time and thus adding each user from a list of guest-users to a team can be a tedious task. MangoApps allows importing/loading a list of guest-users to a group using CSV import to […]
A Network Admin might like to have only limited number of Projects/Groups in a given scenario by restricting network users to be able to create projects/groups. This way, only a Network Admin or a Network User with permissions would be able to create a new project/group.
To restrict network users, a Network Admin need to go to […]
Non-members of your team (project, departments & groups) by default can be landed on a default module configured by the network admin or the team admin when navigating to the respective team, refer steps here;
1. Navigate to the team, click on Admin Tools -> Settings -> Landing Page Settings
2. From the drop down, choose the module you wish […]
If your organization uses Jira for internal work processes, you can continue using the same inside MangoApps to sync issues from your projects on Jira to projects in MangoApps, you can share comments between support team members and JIRA users, and solve Jira issues by collaborating on MangoApps. Integrating Jira with MangoApps creates a cohesive way to collaborate on issues while keeping […]
Project Templates can be deleted by the creator of the template or network admin, refer instructions here;
1. By the creator the Project Template.
Navigate to “Projects” from the left navigation.
Click on the “All Projects” drop-down and change to “Project Templates”
Select the Project Template you wish to be deleted and click on three dots button i.e “Admin Tools” to select “Delete” […]
If you have a task that will happen every couple of days or every week/month, any regular schedule, really — Tasks in MangoApps can help you create it as a recurring task, so you only have to set it up once.
For example, you might define a regular one day ‘Weekly Status Meeting’ as a recurring task in […]
A domain or project administrator can rename projects and groups. The steps are:
Click on more button to choose “Change details”
In “change details, change the name and click “Save”:
This article will guide you through the process of merging teams within MangoApps. In MangoApps, teams is a term that refers to projects, groups, and departments.
Who has the ability to merge teams?
How do I merge teams?
Which teams can I merge?
What will happen to the admin(s) and members of the merged team?
What will happen if the […]
This article will show you how to invite people in bulk to teams. In MangoApps, teams is a term that refers to projects, groups, and departments.
Who has the ability to bulk invite people to teams?
How can I bulk invite people to teams?
Can I invite users from other teams?
What are the other ways I can invite […]
There are several key concepts about project archival in MangoApps. This article addresses the following questions:
Why should I archive a project rather than delete it?
How do I archive a project?
Can I find an archived project with a search?
Who can see archived projects?
How can I see a list of archived projects?
How do I recover an archived […]
The table below breaks down each project configuration option and shows. An X in a column denotes that a member type can make changes to a project option. Member types include guest users, network users, project administrators, and network administrators.
Name or Rename the Project
Add or Change the Project Description
Enable or […]
To add or invite a colleague to a Team you created or a public Team:
Click on the “Groups” in the left navigation bar.
Choose the group from the list/grid that you want to add members.
Choose “Members” from the secondary navigation bar of the group.
Choose the “Invite Members” button from the top right.
Either start typing a person’s name that is […]
Team communications can be to all members of the team including external guest users or be restricted to just the network users that are on the team.
To restrict team communications to network users:
Start composing a project wall post.
Find the “Who can see this message?” menu under the composition window.
Choose “Network Users Only”.
Restricted conversations show […]
Colleagues in Project Tasks
Yes, you can view the tasks of your colleagues in your project. Follow these steps:
In order to view, the tasks of your colleagues go to the project and task Module
From the View drop-down select “All Pending Tasks” or “All Completed Tasks”
You can further filter this down with the Show drop-down with a number […]
Customize the workflow of Tasks
The main or project task module Select “Tasks Tools” and “Task Settings” from the drop-down.
you can create or change the Workflow with the following options.
Task is accepted when:
1. Anyone of the approvers accepts the task.
2. All approvers accept the Task.
Default Task Approvers:
Here you can add additional Approvers as a default […]
You can find the owner of a public or private project even if you are not a member of the project. Just click on the picture on the right side of the project to show the details including the owner. For private projects, you’ll need to go to “All Projects” and click on the picture […]
The project calendar is an organized way to see your project tasks and milestones represented by duration bubbles across the days, weeks, and months for their duration. By the end of this article you’ll be able to:
Add the Calendar (and Tasks) module to your Project
Create a Project Milestone
Export to iCal or Outlook
Generate a Report
Add the […]
MangoApps Project administrators can export All Project Data, Member Info & chat history only by:
Navigating to the specific project that you want to export.
Click on the three dots button besides “Project Tools” from the right top of the Project Wall.
From the menu, choose “Export” then click on the action you wish to perform
Note: To export the project files, […]
In MangoApps, you can create Project Templates to reuse and standardise common project types in your domain. By the end of this article we will have answered:
What is the MangoApps Project Templates Concept?
How do I create a Project Template in MangoApps?
What content can I add to a MangoApps Project Template so that it will appear […]
By the end of this article you will have answered questions pertaining to Project Tasks and their comparison to non-project tasks, sometimes referred to as ad hoc tasks. The topics covered in this article are divided by a series of frequently asked questions including:
How is a Project Task different from an ad hoc task?
Who can […]
The concept of MangoApps Project Privacy settings will be explained through answers to a series of Frequently Asked Questions including:
What are the MangoApps Project Privacy Settings?
What MangoApps elements are governed by Project Privacy Settings?
Can I change Project Privacy Settings on established projects?
What steps are needed to create a Secret project?
What are the MangoApps Project Privacy […]
Where is my task list?
Where are my project teams’ tasks?
How do I create a task?
How do I create and assign a Milestone to a task?
Where is my task list?
Your task list can be viewed from the “Tasks” module in MangoApps.
There are 3 buckets for tasks which are “Task View”, “Milestone View”, “Project View”.
Each bucket […]
Projects can be deleted by two types of users: The MangoApps Network Admin and The Project Admin. Here’s how:
The Project Admin
In order for the project administrator to be able to delete projects, the MangoApps Network Admin must have allowed them to take that action in the “Project Settings” section of the Admin portal. As a […]
To Move a wiki from it’s current location to another Group or Project:
Make sure the destination group or project has the wikis module enabled.
Go to the wiki that you will be moving and click on “Wiki Tools” on the top right to select “Move”
Remove the current project from the “Select destination Project or Group”.
Start typing […]
Create the Intranet you have always wanted with rich, powerful departmental pages for every department, job function or location in your organization. There is no limit to how many departments that admins can create or for their purpose. Users can follow as many departments as they want to get important updates from HR, Sales, or […]
MangoApps + Zendesk integration as a solution: How does it work?
Zendesk integration is available as a module in Groups and Projects. The Zendesk module allows automatic fetching of tickets and posting those tickets as feeds in your project of choice. You can respond to your customers and update the ticket status right from the feed. […]
Administrators can configure the task labels to match your requirements from the Admin Portal under “Modules” -> “Tasks” as in this screenshot:
Tasks can be labelled as incidents, tickets, etc.
Milestones can be labelled as releases, phases, launch, etc.
Current Tasks by default are labelled as “Working” but you can change this title to in progress, in the works, etc.
Create project milestones following these steps:
1. Find the project that you will be adding a milestone to from the Projects tab on the left-hand navigation.
2. From the Left-Side menu choose the “Calendar” tab. If it is now shown, click “Manage Module” button and add the “Calendar” module to the project.
3. From the Calendar, choose the […]
Each project has reports that can be shown from the “Reports” tab. First visit the project that you would like to see reports for, then click the “Reports” tab as in the below screenshot (Incase you do not see reports, ensure the same is enabled from “Manage modules” within the project)
The reports that can be generated […]
To add a guest user to a project or group:
First make sure that guest users are enabled for the group or project. Click “Admin Tools” button from the top right menu, go to “Settings” to select “Guest User Settings”
Once “Guest Users” is enabled for your group or project you can add guest users by their […]
Before a user starts tracking “Time Logs”, the Network Admin should have enabled the “Timesheets’ from the admin portal along with Project Admin must have enabled the Timesheet module in the project.
Admin Portal set up
Project Module set up
To track time against a project task:
From the project task list, find the task you want to log time […]
To organize an event in a project or group:
Choose the project or group from “All” or “My” Projects or Groups
Choose the “Calendar” tab.
Click the “Create” button and select “An Event”
Complete “Step 1”
Optionally continue to Step 2 to add details and Step 3 to invite Guests
Your new event will get added to the group or project event […]
Custom fields helps users see the big picture or an eagle eye view through information that is visible across groups and projects. Customizable views keep everyone on the same page. Group & Project admins are able to track better project item information, core schedule data, metrics and all that matters with custom fields. The key benefit of […]
MangoApps Domain Administrators can set the name that the domain will use for “Projects” to any name that suits company culture, personal preference, or user workflow. For example, “Projects” could be synonymous with “Workspaces” in your organization. To make this change:
Go to Admin Portal
Choose “Modules” from the left navigation and selected “Projects” from secondary navigation […]
To categorize your projects, click “Projects” from the left hand navigation bar
Click on the small gear icon next to “Create Project” on the top right and select “Mange Categories”
In the Manage Categories window, select “+New Category”
Since you can only have one category tree, create a category structure that can describe all the projects in your domain.
Once your Project Template is created, you can start adding content that will propagate to any new project you create from your template.
In the web client, choose the “Project” -> click the drop down to select “Project Templates”.
Select the Project Template you want to add content and click “Admin Tools” button on the top right […]
To create a project template in MangoApps:
Choose the “Projects” in the left navigation bar. The click the arrow pointing downwards next to “Create Project” and select “Create Project Templates” created project template list.
Begin filling in the general information for the template and select Create. This can include:
Template name (Required)
New Project Permissions
Then, You can Customize the […]
What content can I add to a MangoApps Project Template so that it will appear in projects that I create from the template?
Any of the following MangoApps constructs can be created in advance and added to a project template. Each item created in the template will appear in any project that is created from the project template.
Project Wall Posts
The overall concept of Project Templates is to recognize the similarity between subsequent projects and reuse as many common components as possible when creating new projects. Set up Project Templates once then save time, be more organized, and be more consistent on subsequent projects.
Templates are chosen when new projects are created in MangoApps. Users specify […]
Multiple responsible parties can be assigned the same task when you create it. This will create a separate task for each responsible party of the task.
Once your done adding the other details Select Save, this will Create a task for each Responsible Person.
On the Add Task dialog box add multiple Responsible persons. In this example we […]
You chat with an entire Team(Group/Project/Department) members at once. Any Team member that is online will instantly receive your chat messages. Team members that are offline can view the team chat session later since it is reviewable later in MangoApps.
To start a Team chat, click the “Team” from left hand navigation bar in MangoApps, find your Team, and click […]
There are multiple ways to upload a file to a Team(Group, Project or Department)
1. Through a new post to the Team
Click “Compose” button on the top
Select the Team and type the post.
click “Attach” to attach a document.
2. When commenting on an existing feed
3. Through Files section of the Team
Choose the Team section from the left hand […]
To set a Team’s(Group, Project and Department) permissions
Navigate to Team from left hand navigation bar and choose the team which you wish to set permissions for.
Click Manage settings “3 dot” button and select “Edit ‘Team’ & Module Details”
Specify who can join and view group’s content by making groups either “Public”, “Private” or “Secret”. The creator […]
To rename a Team(Group/Project/Department), you must be the creator, a network administrator or an appointed admin of the team.
Navigate to the MangoApps left hand navigation bar and select the option(Group/Project/Department) where the team exist
click on the team you want to rename
click on the more button to choose “Change details”
Type a new name into the “Name” box […]
To add “out-of-network users” to a group, your domain must be configured to allow invites of out-of-network users to groups by group members. Then simply invite them to the group using their out-of-network email address. The out-of-network group member will be made a “guest user”. Guest users can see the communication and documents of the […]
Yes, one person can be part of multiple teams (groups, departments, projects, etc) in MangoApps. You will stay informed of all communications from each team that you are a belong to on your Inbox.
Activity Stream feeds in MangoApps show which group the activity feed originates from.
The “Project Task Pool” is the list of tasks unassigned tasks that belong to a project but have not been assigned to any specific project member. From the Project Task List, members can choose “Assign to me” for tasks that are pending and become the person responsible for the task. To assign a Project Task […]
When Project Tasks are assigned, a feed is posted to the project’s news feed. Members of the project will also receive the feed on their respective news feed and part of the feed in the project. Examples are below.
Alternatively, if the user has enabled email notifications, they would also receive a notification as email in the registered Inbox.
Yes, all content related to a project is permanently removed when deleting a project including:
Project Tasks & Milestones
Project Wikis, Posts, Pages & Trackers
This operation is irreversible and none of the contents can be recovered.