How do I install MangoApps for Windows and MangoApps for Mac?

To install the Windows or Mac version of MangoApps:

  1. Login to MangoApps Web and click “Client Apps” from the left navigation bar.
  2. Choose the appropriate client based on your operating system, either Mac or Windows.
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  3. Launch the installer.
  4. Please note:  During the install, allow any operating system prerequisite that is prompted to be installed.

How do I log in to MangoApps for Windows and MangoApps for Mac?

To log into MangoApps for Windows or Mac, you need 3 pieces of information:

Login ID
Your email address or LDAP ID.
Password
You have set it previously, or you have received it for the first time, or you have reset it.
MangoApps Domain URL
Stated with your initial invitation email, it’s the URL that usually contains the domain part of your email address. If your email address is myname@company.com then your MangoApps Domain URL may be company.mangoapps.com.

With these 3 pieces of information, you enter them into appropriate text field in the Windows or Mac client.

How is MangoApps for Windows and MangoApps for Mac Organized?

MangoApps for Windows and Mac have tabs at the top of the client so that you can switch between “Notifications”, “Messages”, “Colleagues and Teams” and “Files”.

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You can click on the edit “Pencil” at the top of the client to start writing a new “Update” (to followers and to teams), “Private Message” or “Start a Chat”.

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Depending on whether you use Windows or Mac, there are menus in the client for Windows, and Menus in the OS for Mac. The menus will have additional features such as Inviting Colleagues, Reading all the unread Notifications, Setting your status and viewing your (or other people’s) profile.

What settings can I change from the “Gear” menu?

The Gear menu in the Windows Version allows you to:

  • Configure Notification Pop-ups
  • Configure Notification Sounds
  • Configure Chat Sounds
  • Your Plan Name(Can’t be edited)
  • Preferences
  • Sign Out
  • Help Menu which includes “Report a Problem”, “Email logs to Mango support” and Online Help
  • These actions are also available in the Mac client but rather than a Gear Menus, there are top-level OS menus that contain these items.

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What information can I get from the “Help” menu?

From the Help menu, you will be taken to the MangoApps Help site in order to read articles related to MangoApps in general, or MangoApps for Mac and Windows specifically. If you can’t find an article you’re looking for on the site, please don’t hesitate to tell support@mangoapps.com what you’re looking for and they can find it or draft an article.

What changes can I make from the top-level UI?

The top-level UI allows you to change eveything in the gear menu section above as well as additional items that activate through clicking their icon, button, or entering text.

What is the purpose of the combined “Colleagues & Teams” tab in MangoApps for Windows and MangoApps for Mac?

You can quickly find the person or team you need to chat with or communicate in from the “Colleagues & Teams” tab.