New Relic is a web and mobile application performance monitoring service that lets your team keep an eye on application health and availability.

This integration will allow you to receive updates into a MangoApps team for the following New Relic alerts:

  • Alerts from applications
  • Alerts from key transactions
  • Alerts from servers

newrelic-feed

Here are the steps necessary to add the New Relic integration.

Setup instructions to follow on MangoApps side

Step 1:

In your team (project, group or department) click on Configure Integrations in the Admin Tools (“…”) menu.

Please note: You need to be the team admin to configure New Relic for your team.

configure-integrations

Step 2:

Enable New Relic in the list of integrations.

Please note: If you don’t see New Relic, please contact your domain administrator to enable it from ‘Admin Portal > Integrations > All’ page.

configure-integrations-new-relic

 

Step 3:

In the New Relic settings dialog, copy the Webhook URL that you will paste into New Relic. Click the Save Settings  button when you are done.

newrelic-settings

 

Setup instructions to follow on New Relic side

Step 1:

In New Relic, click Alerts in the top navigation, then Channels and groups in the left sidebar.

newrelic-app-1

Step 2:

On the Channels and groups page, press the Create channel button, and choose Webhook from the list of options to display the webhook creation form.

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Step 3:

Choose a unique name and paste the Webhook URL copied from MangoApps New Relic settings screen. Adjust your Notification Level using the drop-down list, and press the Integrate with Webhooks button when you’re done.

newrelic-app-3

Step 4:

Now you have to connect your new webhook to an application, key transaction, or server policy. In the left navigation, choose Application policies, Key transaction policies, or Server policies. If you want to create a new policy, go ahead. Otherwise, click on the existing policy that contains the applications, transactions, or servers you want to monitor.

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Step 5:

After the alert policy box expands, choose the Alert channels tab on the right and press the Select channels button.

newrelic-create-channel

Step 6:

Find your newly created webhook, select the checkbox, and press the Save now button in the top right. Repeat Steps 4, 5 and 6 if you want to monitor other applications, key transactions or servers.

newrelic-policy-setting

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