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MangoApps vs. Email Accounts

Many companies with large deskless teams opt to give every employee an email account. This is expensive, and causes frustration. Email is not a great platform for most of the conversations your frontline workers are having.
Here are some problems with relying on email:
1. EXPENSIVE & UNNECESSARY

Email is not ideal for most frontline workers.
You should be spending less money and delivering more value.

Email is a bad tool for internal communication. It lacks critical features, is difficult to organize, and includes spam and all kinds of irrelevant information. Furthermore, it’s expensive. For people whose jobs don’t revolve around communication with outside parties, it’s an overpriced tool that delivers a poor experience.

HOW WE'RE BETTER

MangoApps lets you take control of your internal communications, at a much lower per-user cost. Your deskless workers get a focused, customizable experience that is far more in line with their needs, without being isolated from your office workers.
2. PUBLISHING MINDSET

It’s hard to have conversations at scale with email,
so you end up pushing information out into the void.

It's a mistake to assume that all of your employees need the same information, delivered in the same format.
If you’re using email to blindly push out information to your whole company, it’s likely that most people don’t read it. Furthermore, reply threads on mass emails can quickly branch off and become confusing, and reply-all can create clutter and waste everyone’s time.
Targeting your internal content through email is challenging, as is measuring how your message is received and consumed.

HOW WE'RE BETTER

With MangoApps, you can create targeted campaigns that deliver personalized messaging to your teams, in a way that cuts through the clutter that would be present if you did it through email. You can measure and analyze, and in crisis situations, get real-time updates on who has or hasn’t received alerts.
Furthermore, there are ways to invite and control conversation using private messaging, social media-style comment threads, and polls, surveys, and voting.
All of these features are built right into the platform, which is equally accessible to your desk and deskless workers, so you have centralized messaging and analytics, and can start being truly strategic in how you approach internal messaging.
3. AD HOC SOLUTIONS

If you don’t have the tools they need, teams will
find their own solutions outside of your control.

As outlined above, email doesn’t cut it in a lot of cases that require instant messages, easy file sharing/collaboration, or turning group discussions into action items. If you don’t offer a good solution, your employees will turn to ad hoc solutions at the team level. Many frontline workers, for example, use WhatsApp or text messages to communicate. They might also resort to a third-party collaboration solution.
This practice invites a number of issues:
1.When communications are happening all over the place, they are outside of your control. This can lead to siloed teams that don’t share anything with each other, and duplicated work.
2.If your company data is moving among tools that lie outside of your control, that opens you up to potential security risks, and makes it impossible for you to anticipate breaches.
3.As people leave the company over time, their knowledge and accomplishments will disappear into an information black hole, and will not transfer to their coworkers.

HOW WE'RE BETTER

MangoApps promotes visibility and collaboration by making it easy for teams to find and connect with people in other parts of the organization, so everyone can learn from and build on each other’s work.
Furthermore, our deep, wide feature set ensures that the features they need are there, and easy to find and use, so knowledge transfer occurs smoothly and security risks are avoided.
4. NO CENTRALIZATION

Email doesn’t have a central repository of information or conversations,
so work happens in silos and is duplicated.

Even if your workers aren’t seeking outside platforms to fill the gaps in your communication toolset, email leaves a lot to be desired as a center of communication and collaboration. Because email is only visible to the people who receive any particular message, you don’t have any kind of central, searchable database.
This makes it difficult or impossible for teams to understand what is going on in the larger company, or find and build on the work of people from elsewhere in the organization.

HOW WE'RE BETTER

Mango Connect gives you a framework for communicating out in the open, where teams and departments operate in their own spaces that are visible to the rest of the organization if needed. This approach minimizes disruption while ensuring that your teams are aware of each other’s work and can build on and collaborate with each other.
This modern approach creates natural connections among employees who might otherwise never have been aware of each other’s existence. While email has its place, especially for desk workers that have to communicate with outside partners, it doesn’t meet the internal communication needs of most people at most companies.
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