What Is Employee Engagement?

What Is Employee Engagement?

What is employee engagement? It is much more than just happy employees or a successful company culture. A dedicated and engaged environment contributes to business success at every level. While it might seem inconsequential at first, engaged employees are truly the key to any organization’s long term success. Below, we discuss four of the many benefits that can derive from authentic employee engagement.

Four Benefits Of Employee Engagement:

#1: Improved Profitability

Investing in genuine employee engagement naturally has a positive impact on overall profitability. In fact, research shows that highly engaged employees are more motivated, passionate, and dedicated to their roles. This results in an average 21% greater profitability for your organization. Employees are more driven to avoid distractions and go the extra mile if they feel their work is valued. Engaging and encouraging employees in this aspect, means providing them the tools they need for success and supporting their efforts along the way.

#2: Creates A Positive Environment

A toxic workspace is the opposite of an engaging environment. Avoid toxic cultures as they can drain employees, and stifle growth. When employees are engaged, they know that respect and understanding are found throughout the organization from both senior leaders and peers alike. A positive environment is naturally contagious and will motivate kindness and charity throughout the office. Employers can cultivate this kind of engagement through positive and uplifting experiences as well as hiring employees they know will work well in a culture of inclusion. Additionally, creating a positive environment can help increase team collaboration within your organization.

For a deeper look at this topic, read our whitepaper “Employee Engagement Is No Longer Optional”

#3: Reduced Turnover Costs

When employees feel disengaged, uninterested, or unchallenged in their roles turnover tends to increase. When a worker begins to feel disengaged, they have a low level of company loyalty. For businesses though, high turnover can bring considerable costs and stress to an organization. Employee turnover often leads to an understaffed work environment. This can take time away from both former coworkers trying to fulfill needs, and management looking for a suitable replacement. Once hired, it requires time, funds, and resources to train and onboard a new employee. In fact, in the US alone, employee turnover is estimated to cost businesses over $550 billion annually. If a company truly values their employees, they will go the extra mile to ensure their staff is engaged, encouraged, and respected at the workplace, significantly reducing turnover costs in the long run.

#4: Better Customer Experience

Engaged employees are your company’s strongest brand ambassadors. As dedicated advocates of your business, engaged employees can naturally promote and suggest products and services in a completely new way. Engaged employees are happy, dedicated, and excited about their work and are eager to share positive information. When companies put in the effort to truly engage employees, they naturally produce the most satisfying customer experience every time.


Employee engagement benefits a company all around. With improved work ethic, increased profitability, better customer experience, and just an overall enjoyable work environment, improving engagement is an obvious choice. At MangoApps, we can help your company overcome obstacles in employee engagement. With easy-to-navigate dashboards, inclusive group and project spaces, simple chat features, and much more, communicating and collaborating together has never been easier.

To learn more about employee engagement or to see MangoApps at work in your own organization, contact us or schedule a personalized demo today.

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