How to measure success in your Intranet Portal or Team Collaboration Tool

How to Measure the Success of Your Team Collaboration Tools

The most important part of a successful intranet deployment is, of course, having the tools in place to measure success. We can’t base success on subjective feelings like, “Is it working?” or “Do we feel better connected?”. To measure the success of your team collaboration tools, you need to put hard and fast numbers on the ROI.

How to measure success in your Intranet Portal or Team Collaboration Tool

Active Users In Your Intranet Portal

One good indication of adoption is to look at how many people are logging into the Intranet daily. The percentage of users invited to log in could be very high at first and might trail off after a few weeks. Make sure your Social Intranet platform encourages a need for daily updates. If it’s a siloed Social network without a work purpose, chances are that updates will eventually drop. When you have a business purpose and employees are required to sign in to stay in the loop you can have an almost 100% participation rate.

Contributions Per Employee

Participation per employee in your Intranet or Collaboration platform is also imperative. As we all contribute, we are building the knowledge base for future reference by everyone on the platform. Making participation simple allows everyone to participate easily. When they are comfortable with participating in discussion groups, they are also involved in projects, submitting ideas and participate in group Instant Messages.

Most Active Users

Every Intranet or collaboration tool have variations of participation. You will have your champions, your participants, and your wallflowers. The best part of an Enterprise Social Network versus a consumer social network is everyone benefits from ALL participation. Sharing with each other builds the knowledge of everyone involved, even if you are a wallflower and are just consuming the information.

Inter-Group Connectivity

The best part of MangoApps as your Social Intranet and Collaboration software is that  participation in group departments are not limited to the department alone. Knowledge and ideas can flow from any part of the organization, as open groups encourage input from anyone in the network.

MangoApps allows the customization of the branding from day one with every trial and allows you to monitor user activity with reporting and analytics. We encourage adoption with tools that are necessary to get your work done every day. Wikis, Tasks, to-do lists, notes, and file sync are just a few user-focused features that encourage your users. But make sure you take the five steps above to produce a great deployment and see the success of your team collaboration tools. A successful adoption will pay you back 10-fold by saving you money on silo software and help you get your projects done more efficiently.